Trailer Rental & Towing in Elk Grove Village, IL at House of Smoke
Moving to or from Elk Grove Village, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Elk Grove Village IL 60007 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Elk Grove Village, IL
Cargo trailers in Elk Grove Village, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at House of Smoke!
Utility trailers are perfect for towing large or oversize cargo in Elk Grove Village IL 60007. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at House of Smoke provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Elk Grove Village, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Elk Grove Village, IL online today!
Trailer and Towing Supplies
DAVID M. on
Either charge for the mileage or the gas, but not both.
Lawrence K. on
We went to the pick up location only to find the trailer was at another location - at least it was not far
horacio g. on
drop off was an empty lot. dropped off the truck the same day and was charged till the next day after 2pm. how do i inform someone the truck is there when theres no actual location.
Joe G. on
Great customer service!
Rose S. on
Staff was helpful, cargo van clean in good shape. Had no problems
MELANIE U. on
Very nice and professional- I would definitely recommend this location to a friend/family.
NOEL C. on
I reserved a truck. I arrived at the location. I inspected the truck but couldn't see the exciting mileage because it read "low tire". the gas Gage was 1/8th below 3/4 tank but on the document it stated that the tank had 3/4 full. I asked for no insurance coverage. No attendant cared to check the truck or listen to me. All they said was, "we will take care of it". I drove the truck for 12 miles but was charged for 25 miles and $14 for insurance. I called the manager at the store to ask about the charges. He stated," we get this shit calls all of the time". He hung up on me. They owe me $25. I drove 12 miles not 25 and I asked for no insurance but they still charged me. I want my $25 . I used the truck to donate furniture to the Good Will.
Ronald H. on
Nothing. It was a painless experience. In and out no problems
Benjamin H. on
This was a joke. I made a reservation well in advance to pick up my uhaul at 5:30pm on July 26th because I had to be out of my apartment that night. When I arrived there was no sign or anything indicating a Uhaul location, I called and found out it was inside a vape shop called House of Smoke. Well the employees at house of smoke gave my reserved truck to someone else and told me it would be back at 7pm but the truck did not arrive till 10pm. I talked to customer service multiple times, each time waited 30-45min and twice they hung up on me. I waited from 5:30pm till 10pm in their parking lot trying to get answers or a phone call to go through and I got no help. When the truck did show up they did not show me or teach me how to attach the tow. They said they "weren't allowed to leave the store." I had to look up a YouTube video to learn how to do it myself. They lowered my price to match Penske but was given no compensation. They wasted my whole night, not meeting two reservations, not showing me how to tow and I moved out late. I will never make another reservation with uhaul and I will never recommend them.
Scott S. on
Nothing really with the location other than it was not the location I originally selected. Same with the drop-off. Yet I was charged $7.20 for additional mileage. It seems to me I did you a favor by eliminating your need to position your trucks....how bout scratching my back and refunding the charge? Plus the mirrors suck not adjustability terrible position for a tall driver
Paul R. on
It is a smoke shop! Not a good image for U-Haul. Employee was reluctant to connect the trailer to the U-Haul truck, stating it was a liability for him to hook up the trailer. He did eventually help me but I was asked to crawl under the trailer and hook up one side to the car chassis. Very unprofessional.
jeffrey c. on
Nothing I was in and out and everyone was ultimately nice and courteous. Thanks for marking a stressful time pleasant for me. I will let people know what a good experience I had !
Bill G. on
Love this location. I've always been satisfied with the equipment and particularly the staff.
PHIL L. on
This UHaul location is excellent...... very friendly and helpful staff!!!
Michael D. on
My original drop off location was a place not even affiliated with U-Haul so I had to put extra mileage on the truck and still got charged for it. I’ll never use U-Haul again
Michael A. on
They were not opened when we arrived. Supposed to pick up at 9 am. They opened at 11
Daniel G. on
nancy f. on
Employees were not well informed on what issue I had and did not answer phone when there was a question on this issue! They should have found out and called me back. I called the Rand Rd & Camp Mc Donald Rd in Mt Prospect IL U Haul Mgr which knew the answer!
Allan H. on
The man taking care of registration, was horrible! Luckily I rented from UHAUL many times, and new how to hook up a trailer. The rep. Stood there and watched me struggle to pick up trailer until I finally said hey a little help here. He then assisted in lifting trailer. After dropping trailer on hitch he left. I hooked up two safety chains, and had no idea what 3rd chain was for-- neither did he. He gave me a pamphlet, and said it will you inside. He opened you guys up for huge LIABILITY. Thisman was never trained properly.
Kelly H. on
The Uhaul team should thoroughly evaluate whether the House of Smoke is an acceptable business partner and acceptable representative of your business. While I waited in line, the staff made racist remarks after hanging up with callers on the phone. The staff was lazy and clearly did not want to go outside to direct equipment pickups. Staff was clearly unfamiliar with and struggled to use the Uhaul reservation and payment processes. I would encourage a representative from Uhaul drop by this location and follow-up in person.
Bill G. on
I really like the fact that this location is open until MIDNIGHT. I picked my truck at 9:00 PM. I loaded the truck that night for an early morning delivery and returned the truck at 2:00 PM the next day. Easy in and easy out.
Ed C. on
The next time I need a trailer or truck I am going to go to the House of Smoke U-Haul place, because the folks there know how to treat their customers, and they took the time out to explain everything I needed to know in detail. I think the service folks like Stephanie and Jason went above and beyond to take care of my needs in such a short notice. I would highly recommend this U-Haul Center to all of my friends or any co-worker looking to rent a trailer or truck. Keep up the good job it doesn't go unnoticed. Sincerely Ed Cortez
Ben N. on
It was a little tough to see that it was a u-haul drop-off, until I saw the trucks/trailers in the back.
George G. on
Folks at House of Smoke were friendly. They should have had more accessories. For example, I had to go out and purchase a lock since I had the truck in hotel parking lots for 2 evenings.
PAMELA P. on
I HAVE A HUGE PROBLEM WITH THE "HIRED HELP" REFERRAL VIA U-HAUL ! WHO TO CONTACT ? PAK RAT ?