Overall a terrible experience. From changing my prefered pick up place and adding extra mileage to my trip, to then having to checkin without anyone, to then the agreement saying i had 47miles free, to then at checkout not being ble to self checkout because the app didnt work. To then the agreement suddenly saying only 32miles were included, to me filling up the tank to the correct amount only to be charged for fuel again, even though i filled it up. Terrible first time experience.
Jordan S
World Class Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elk River, MN 55330
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I needed to sweep out the trailer before I could load it. Leaves, sand and metal pieces. Otherwise pickup and drop off service was excellent. Trailer worked well.
MICHAEL MWorld Class Auto Body was excellent. However, I rented my trailer from DN Auto Sales. I then received a notice that my location was moved to Ralphies Minnoco because they couldn't guarantee my reservation at DN. I showed up to Ralphies last Thursday and my reservation had been cancelled. I didn't cancel it and I got no notice that it was cancelled. The person just said that is has been a common theme lately (double booking). They were able to find me a trailer at World Class Auto Body thankfully. We were moving my son and the trailer was needed or I would have been in trouble. Not a good experience at all.
RYAN SEasy check out, friendly service.
Melinda PRude, did not say hello instead said “yes” I stated I’m here to drop off my key and without saying anything she reaches her hands out and take the keys not very welcoming
Juwairiyah A