This location needs to be inspected. It’s ran out of a gas station. When I showed up to pick up my rental, the guy wasn’t even there and had to be called in. While driving in, he tried to get my information over the phone to do the check-in process, which I was highly uncomfortable with. It took me 45 minutes to finally get my rental. And when I did get it, it was dirty on the inside and back of the truck bed. He told me the reason he was late was because he didn’t have the dolly I had ordered and needed to pick it up from another store. I have placed my reservations several days prior and he was picking it up five minutes after my scheduled pick up time. Highly don’t recommend this location. It needs to be reviewed and inspected.
Elijah A
Harii LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhart, IN 46517
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Customer Reviews
- 4.0 Average Customer Rating
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There was a guy at the Sunoco station that we could not understand. My wife or I both tried and couldn’t understand him much. Then he sent us across the street to the Shell, which I guess they actually have the U-Haul so we got it taken care of and I guess that’s how they do it but a guy who you can’t understand is that the front line is a Third World crap
MARK SGreat. I've rented here multiple times and never had an issue. Quick and painless pickup.
Jacob FNice!
JOHN VSome information for dropping off the rented equipment would be great
SEBASTIAN G