Right Rear Taillight and Turn Signal seemed to be extremely dim or not working properly as compared to the left rear turn signal. The Interior of the trailer was clean and the staff pleasant to deal with.
RICHARD S
HTF Auction Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Etna, OH 43068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The app is the most inconvenient, inconsistent app. You should get rid of it. We placed our order for a truck in advance, showed up on time, and couldn’t access our keys due to the location not setting it up right. Sat on hold for 10 + minutes as they tried to assess the situation for us and ultimately sent us to a new location, 15 minutes away, and said we would we taken care of with additional mileage. After our drive to the new location we could not once again figure out how to access our keys, as the app did not give us any sort of code, and after making 4 phone calls finally got the keys. On top of that, the dolley we ordered and paid for was not in the truck- resulting in us unlocking the gate to the private establishment walking back to the end of the lot And getting our own Dolly out of the storage container thanks to your one good employee. On top of that I was charged $1.40 for no reason at this place. And then following our drop off, had to pay an additional eight dollars for gas after being told, we had additional mileage and would be taken care of. The app is terrible and makes me never want to use U-Haul services ever again in my life, and I will not tell my friends to use it either.
Jeremiah CAs someone who came to this uhaul pickup for the first time there’s not a ton of signage that point you to the office where you go for check-in & using GPS didn’t help much once you arrive. Uhaul trucks were easy to find, but the building itself was a little challenging to find.
Dwayne BThe business owner was very rude. Not sure if he was just having a bad day, but I was very uncomfortable around him. I felt like I was putting him out by needing assistance attaching a car trailer to the truck. Every time I had a question, he answered in a snide manner. Thankfully there was another man there who gladly helped me and answered my questions. I can't rate higher than a 3 due to the rudeness of the business owner though.
Angela MHTF did an excellent job. Very professional. Would rent again from this location. Price point was very affordable.
CHARLES L