This rental of a 26ft box truck was so easy. Went online, filled out what I needed and times I needed truck. Went and got truck. There was a gentleman working late and helped me. Used truck, returned it, got receipt in a email. One of the easiest transactions I have ever done when renting a U-Haul vehicle. TOP NOTCH AND VERY MUCH APPRECIATED. THANK YOU U-HAUL.
Jerry T
HTF Auction Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Etna, OH 43068
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkGreat experience! Would recommend and will use services again! Thanks
Tyler CThe biggest issue was that no one was at the location when I arrived for my scheduled truck pickup. I had to call the location number to find out when someone would be coming, and another customer was also waiting. By the time someone arrived, I was about 40 minutes behind schedule. When the employee arrived and asked how I was doing, I told him that I was now 40 minutes late. He responded rather rudely that I was “not late.” While he did apologize later, I felt the initial response was unnecessary, especially since the delay was caused by no one being available at the location for my scheduled pickup. I understand that things happen, but customers with reservations should be able to expect someone to be available at the scheduled pickup time, or at least be notified in advance if there will be a delay. Unfortunately, this experience would make me strongly consider using a different truck rental company for my next move.
Ryan SUsed key drop box. Went fine.
BRAD REasy pick up and drop off, will use this location again.
Tim W