I ordered my trailer and had to drive 250 miles in total to pick it up. I noticed ever single facility between lake county and eureka where I picked it up all had trailers sitting in them but for some reason I had to drive an extra 250 miles to get one. Not too happy with the extra driving costs associated with that. It was a waste of my time and money I won't be using a uhaul product again. IDAVID V.
Trailer Rental & Towing in Eureka, CA at U-Haul Moving & Storage of Eureka
Eureka, CA 95501
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Eureka, CA 95501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They could use more employees on the weekends!Mike B.
Not have such long waits for a minimal amount of customers. Actually have a vehicle available that was reserved. The wait was so long (2 people in front of me) that I bought the old lady's moving boxes behind me, just because I felt bad that she was waiting so long to only buy boxes.JUSTIN G.
prepare for a long wait in line. Slower than molasses. Making a reservation was a no guarantee for the date and time, phone call wait was 20 plus minutes and took two calls to finally make a reservation and to have a guarantee of an available truck. Return took nearly 20 minutes as well.Andrew G.
Hire more people! Not really your fault but it did suck that there wasn't enough employees but the ones who were there were absolutely incredible even with the rude customers that came in! I'm beyond appreciative for the work they did â¤ï¸Julia M.
You staff, especially Willi, is outstanding. Willi gave me great customer service and listened to me.ADRIENNE C.
The truck had a terrible mechanical sound to it (and I've driven other UHauls), and when guiding my car onto the tow hitch, the employee wasn't looking at my right tire and my car was damaged.TIMOTHY R.
No problems. Good courteous service.JEFF M.
Pick up times were very long. I arrived at 9 am for a pickup, with 5 people ahead of me. I checked out at 9:30. There were two agents, but it seems to take about 5-10 minutes per person even if you have a reservation started in the system. They did their best, thank goodness one couple was only buying boxes.Kelly E.
The return location gave us a headache. We tried two places to return the trailer had to drive over 40 miles until we found a place that would take the trailer.ANTHONY M.
Just fineJuan H.
Fantastic experience and extremely smooth. Came out to meet me. Knew who I was without me even introducing myself. PerfectDustie U.
I rented a car dolly. When I arrived to pick it up the attendant tested the lights on the trailer, one of them did not work. He explained that it was the fuse in my truck. I suggested we test other dollies and other connectors. Only on the 4th dolly when the bad light switched sides did he believe me that it wasn't my truck. This took nearly 90 mins.DAVID B.
The young man Willie Burke who helped us was wonderful and you are fortunate to have such a polite, great employee. He made the whole process painless and easy. We will definitely use U-Haul again if needed and will recommend to our friends.MARK P.
While this didn't impact me, I know that the day I was picking up my rental, the phone lines had been down for more than a day. When returning, there seemed only be one staff person, who was away from the counter so there's quite a long line to check out. I used the mobile return, but it's a pain when you can't select a photo from your gallery and have to take a picture at that moment.EDWARD C.
Did an after hours drop off but could never get connected to the website and when trying to call the next day the phone kept hanging up. Still no confirmation that the truck was received and all is good.Jason B.
Answer the damn phone your business is very badNORMA A.
The truck has some issues with the breaks. Need to be serviced, for sure. I let the man at the return station out side know that they needed to be looked at.MARY S.
I was not given the vehicle I had reserved and the one we did end up with was not in good mechanical condition.Katee R.
Had very friendly and helpful service both in pick up and drop off, was very impressed. Would recommend and refer to friends! Thanks Eureka U-Haul.Kandis K.
Pick up and drop off was very quick qnd easy. Great job.Allen M.
The location itself is tricky to get to and from with the 101 running parallel to the location you have to cross two lanes and it can be difficult to cross during heavy traffic timesKathleen B.
The truck was cited at a CHP inspection for unsafe turn signals and an inoperative parking break and cannot be rented again until it is reinspected by the CHP. In essence U-haul sent me out in an unsafe vehicle with limited rear visibility and improperly and, one one corner, inoperative turn signals. After waiting half an hour at the understaffed Eureka office with others piling up behind me I was told they could do nothing and to call corporate. I called corporate who took the report and advised me it would be sent to the Eureka manager for disposition! Do you see the logical failure here? Local says call corporate, corporate says deal with local? I've asked for a full refund and rest assured I will escalate if necessary. This will not go away. The reference complaint ID is 3130869.Robert T.
No improvements, but your guy Willie Burke is awesome! He should be promoted. Professional, polite, helpful, and all about good service. We need more folks like him in the world!MARICEL N.
Customer service representative was knowledgeable, kind, & thoroughDANELLE T.