The facilities availability of storage units is inconsistent with the U-Haul website and application dashboard. I was led to believe that I was getting a 10 x 10 x 10 roll up when in fact, none were available when I arrived with my things. I had to pay for two smaller units, increasing my total cost of storage and reducing the convenience. It’s not the staffs fault, but the owners of the facility and U-Haul need to get their information straight. Although unintentional, it had the appearance of a bait and switch. You need to do better for your staff and your customers. You got a good rating from me because the staff earns it.Jeffrey G. | First Impressions
Self Storage Units in Eureka, CA, 95501
U-Haul Moving & Storage of Eureka
Eureka, CA 95501
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Storage Access Hours
- Mon-Sun: 5 am–10 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Services at this Location:
Features Available at this Facility :
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
8.9 miles from this location
U-Haul Moving & Storage of McKinleyville1500 Anna Sparks Way
McKinleyville, CA 95519
Limited Units Available.
24.5 miles from this location
Fast & Ez Self Storage Fontana8448 Cypress Ave
Fontana, CA 92335
Limited Units Available.
93.7 miles from this location
U-Haul Moving & Storage of Redding205 E Cypress Av
Redding, CA 96002
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
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- 4.0 Average Customer Rating
Let us know what you think.
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Staff was very professional and considerate!amber j. | First Impressions
Customer did not leave a comment.Alynda L. | First Impressions
The staff if incredibly rude and unhelpful, I also had reserved a larger unit and they gave me a smaller one.Victoria A. | Overall Experience
They need to hire more people. Why work at U-Haul for 14$/hour when in in out starts at 18.50$. I shouldn't have had to wait for 1.5 hours to close out my unit.wesley W. | Overall Experience
OK here's the deal we tried 3 TIMES to put this unit in to DeeDee name and take it out of mine I was just doing her a favor and once we waited over 30mins to just that they look at our I D' S typed on key board went and got someone else to show them how and said done now you want me to pay 1800$ so no I'm not happy with your service, and why on earth would you allow it to get that high before selling her belongings is beyond me that's on you guys , now it's up to you to try and find her I've been tring for months , not to be rude but I'll not pay a dime for your guys mistake , my name is MARTIN M. CAMPUSANO, who you want is DELISS JONES, PLEASE FIND her and send her this outrageous bill for it was her stuff you sold not mine thank you and have a nice day,martin c. | Overall Experience
Didn't make reservations for storage and van, so when I came in I almost had no way to move or place to put my stuff. I then got lucky and wasn't told I needed card not cash.NATHANIEL P. | First Impressions
The storage was fine but the fact that I pod my month up and left my storage unit clean and ready to be re rented 19 days before the next payment was due and I got non of my money back is much like robbery. Your company will keep my over $100 and rent the unit out tomorrow and take someone else’s money. Your business practices are immoral and should be illegal and I will never recommend usage of your facility again.Heather R. | Overall Experience
Customer did not leave a comment.Donna J. | First Impressions
Speedy and cheerful service.Denise M. | First Impressions
I reserved two units through the 800 go uhaul service number and when I got there they only had one unit. I had to find a unit at another storage company. Meanwhile I had a moving crew at $150 hour sitting idle. The other storage company informed me that what happened to me happening all the time with Uhaul clients. Generally, I have used Uhaul many times and am great full for their produce but this is an issue I hope they will address.YVONNE H. | Overall Experience
I arrived 30 minutes before closing but no one was available for check in immediately. The guy that did help me was rude and unfriendly. He was going to charge me but I was told I get one month free. We did end up finishing at 5 pm unloading and returning the trailer. I had to pick a code but have no idea what I need it for.Kim M. | First Impressions
Customer did not leave a comment.tammy p. | Overall Experience
The space met my needs well, thank youMaurice B. | Overall Experience
Customer did not leave a comment.Colton D. | Overall Experience
Great jobAndra A. | Overall Experience
Customer did not leave a comment.Colton D. | First Impressions
Spoke to employee by the name of Ian over the phone to set up account. He was very helpful & patient with great customer service. Ian needs a raise!!!Jeremy A. | First Impressions
Safe, clean, easy access, helpful and friendly staff. Thank you!karen l. | Overall Experience
Customer did not leave a comment.ROBERT T. | Overall Experience
The main reason I'm giving a one star is because when I walked in there were three employees working behind the counter. Two of them were with a customer and I have no idea what the other guy was doing because he never acknowledged me that I was still breathing! I stood there for probably 5 minutes and I never even got a simple "Hello, I will be with you in just a few minutes." C'mon man!! What happened to " customer service? "MORGAN M. | First Impressions
Very helpful staff! We appreciated the cleanliness of the unit and the whole facility.Pamela C. | Overall Experience
Customer did not leave a comment.charles w. | Overall Experience
Customer did not leave a comment.Shaqura M. | Overall Experience
When we got there, the person who works there (Matt) told us we had no reservation for storage. He was very rude and did not offer to help us at all. We then spent the next hour plus on the phone with U-Haul reserving another storage that was supposed to just be included with my one way rental. I added another storage unit (so that we had two) and then when I got off the phone they told me we only had the one that took me an hour to get from my original reservation that disappeared. Called back again (since Matt wouldn’t help) and they said there was in fact only one storage reservation and they didn’t have anymore available. Even though I reserved the two and they took my credit card and information for both units. What a hassle. It took so long that we had to extend the truck rental return a couple hours.Hanna L. | First Impressions