Sweep out the back and vacuum the front. Cab had been smoked in. Windshield wiper had metal touching the windshield.
KEVIN H
PT 6 INN
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Evansville, IN 47711
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Customer Reviews
- 3.5 Average Customer Rating
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The only thing is I don’t think it’s fair to charge another day because the trailer was returned last night on the 14th at 10:46 pm. I even have a picture with the time at the top. It was not even used 24 hours. The documentation says it was returned on the 15th but it wasn’t. I know the desk clerk said he was leaving at 5 but documentation is wrong that’s not when it was returned.
MARVENA MNo one there
David CVery rude employees. Person wanted me to process the return. Would not print a receipt. Very sketchy. If you use this location, take plenty of pictures to avoid a false damage claim.
TODD WThis was 4th and 5th piece of equipment drop at this location in approx 2 weeks. When dropping equipment, I was confronted by an unidentified female who chastised me for not completing an online return. When I attempted to explain to her that I had no phone service in the area, she became obviousley irritated an informed me that she told me it had to be an online return... When I attempted to discuss the convience fee associated with having U-Haul representation complete the check-in in the morning when they opened, she basically became totally angry and informed me that she TOLD ME it had to be checked in online and my time would coninue ill I completed the online check-in. Not only was the tone, vernacular, and attitude of this women unprofessional and confrontational, she clearly was unaware of informtion written in the rental agreement, and proceeded to attempt to impose her opinion an instructions on me. She had no concern for customer service, no desire to assist me, only a belief that she could contradict the terms of the rental agreement and impose her will upon me. As a customer that had with in a two week period spent close to $2000 with U-Haul I expect better treatment. H*aving over 30 years in management if yhis lady worked or me I'd hav fired her on the spot.... Totally unacceptable...
RUSSELL R