Because I got it on Saturday for like 4 to 6 hours but they said I had 24 hours, by the time we got everything in the truck all my people were exhausted so we just left it in the truck parked it at my sisters, I called talk to some guy he told I didn't have to have it there til 12:30 Sunday the 8th he said that it was fine if I went over a little so it was around 1:15 when dropped off I stopped and had fast put in it so then the next day Monday the 9th I look at my bank account and saw they double charged me also checked my email it said I was charged 2 days which put my account into a negative balance so I called talked to a lady she said she handles it, said she would refund my money still waiting on it now my bank charged me a $36.00 overdraft fee which came out of my paycheck that went in today I would just like my refund back!!!
STEPHANIE C
GES Used Cars
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairmont, WV 26554
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In the days leading up to my pick up. I was given multiple different pick up location and truck sizes that did not match my registration. When I picked up my truck, there was no equipment available that I have requested. This experience with Uhaul made my move more stressful than necessary as there was times where I was concerned I may not have a truck.
ELIZABETH BUnit was not returned to location so they found me a suitable unit.
THOMAS HCall me if you care enough 3042821602
KEITH MI put more gas back in from what it had and they charged saying it was on full and it was actually better 3/4 and full. So next time I guess I'll take a picture
Brenda A