Trailer Rental & Towing in Falls Church, VA at U-Haul of Falls Church
Moving to or from Falls Church, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Falls Church, VA 22046 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Falls Church, VA
Cargo trailers in Falls Church, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Falls Church!
Utility trailers are perfect for towing large or oversize cargo in Falls Church, VA 22046. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Falls Church provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Falls Church, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Falls Church, VA online today!
Trailer and Towing Supplies
Truck's check engine light came on 10 miles into our move. Call office was told that I had to call roadside assistance. Called but was put on hold for an extremely long time and ended up hanging up and putting in report on line. The website is not well designed had to search for 5 minutes to find roadside assistance. Was told to bring it back to the place I got it. 20 mile round trip. Was told that I could either keep the truck or turn it in but no replacement was available. Ask them to read the computer to see what the issue was because I had to take it into DC 60 mile round trip and didn't want to break down on the highway or in the city. Turned out it was the O2 sensor, which doesn't affect the operation of the vehicle. Asked and was told that a note would be put in the file to credit 20 miles. When I returned the truck the checkin was no touch through email. When I got it the 20 miles had not been credited so I had to return to the dealer and they were able to make the correctionsâ€”but again I wasted my time. The men that were on duty through out my interactions seemed customer focused, the women acted like I was a bother.
Have the person who brings truck to you automatically offer to help you adjust mirrors which are manual.
Leading up to the rental my experience was wonderful. I have to thank Wayne for his assistance with all my questions. I arrived to pick up my rental on 7-30-2020 and waited a long time for everything to be assembled. I reserved 2 dollies but only 1 was available, so I purchased 1 but then come to find out another one was inside the truck.
When virtually verifying it would've been nice to know in advance the info required...
Workers were all very friendly and helpful. It was a great experience.
The customer service at this store location was horrible. I had a one-way U-Haul and I was treated very differently from anyone moving locally. First, my truck reservation was at 8am. I had made this reservation 2 weeks before my mind. I got a text message 2 days saying I couldn't pick up the truck until 3pm at a different location. When I asked the staff at the uhaul location they said they couldn't do anything for me and I had to call customer service. After spending an hour on hole and transferred 4 times, they did not offer a solution. Meanwhile, I was waiting in my car in the lot at the uhaul location and witnessed both uhaul staff walking around with no masks during a global pandemic, talking personal calls on their cell phones outside and walking across the street to the convenience store while the customer line almost wrapped out the door. I will never use UHauls service again or recommend this store location to anyone.
It is important to let customers know ahead of time that there is no onsite parking. The location appeared understaffed and staff were trying to be personable, but attitude was felt. No dolly available, so I had to purchase one. Reservation was put on "hold" for unknown reason. I had to call 3x to speak with a manager, who processed the reservation with no problem. Unfortunately, the other two calls took 30 minutes... I have been renting through UHAUL across the country for almost 30 years; however, this was probably my least favorite experience.
Loved the guys in back. Working all day outside like that. Give them a raise.
The gentleman who I dropped my trailer off to was very quick, efficient and helpful.
I had no dealings with the workers in the office, but a worker outside wasn't the nicest. Also getting out of the facility was hard. By the time an outside worker decided to help direct cars out, there were like 6 cars in the way and all of them trying to figure out how to leave. Long story short, they need to put up an "exit" sign
Although there was a sign on the door saying everyone should wear masks and no more than 4 customers in the store at the same time, none of the employees were wearing masks (plexiglass does not take the place of that) and they did not enforce the 4 customer limit when I was there. I understand outside with no masks, but even then with employees getting in & out of trucks and cleaning them, it would make sense to me to wear a mask in that small space.
Helpful and friendly staff.
Would give it an excellent but it's in a busy location.
Was completely appreciative of the whole staff and my experience at Uhaul! We towed the trailer for 1100 miles without incident and the trailer pulled great! We said a prayer all would go smoothly and our prayers we answered! Fantastic experience! I will call on Uhaul for my moving needs!
Everything was great
The agent who initially helped me with my rental was very helpful and knowledgeable. I hadn't rented a van in years so she caught me up to speed with all the new easy ways to rent a van now.
Not real clear where to drop the trailer off. Uhaul website not clear about completing drop off
The most seamless drop off and check in experience. I was here for 2 minutes and the receipt was processed immediately and emailed to me after returning.
Allow after hours drop off
I reserved a day in advance to avoid any delay in 5654 Columbia Pike, Falls Church, VA 22041. But when I went to pick up next day I was told that to go and pick up from another location which was very far from when I originally reserved. Although the team in the second location was helpful.
When I picked up supplies on Saturday, half the staff were not wearing masks. Also, when I got the truck this morning using the app, the first truck ID was not present. How is that even possible? So after wasting time, I eventually clicked "not found" and it just gave me a different ID to look for.
NA thank you
Wayne at Falls Church U-Haul saved the day. U-Haul's online system mistakenly swapped my reservation to another location and time. Wayne viewed the confirmation documents and graciously confirmed that the website booking system had made a mistake. He promised to do his best to come up with a solution. Wayne acted with courtesy and professionalism and was able to come up with an alternative that worked. I'm grateful to Wayne and his strong leadership and customer service, which took my rating of U-Haul from a zero (for their booking failure) to a hero for excellent personal service.