I am sorry I didn't note names, but everyone who helped us at the Falls Church location was super helpful in answering my questions about specific trucks and after hour returns. Nice work!!ANNA R.
Trailer Rental & Towing in Falls Church, VA at U-Haul of Falls Church
Falls Church, VA 22046
(Broad and West st NO CUSTOMER PARKING)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
One-Way and In-Town Local Rentals in Falls Church, VA 22046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I rented a 5x8 trailer and the process was super easy from start to finish. I was really happy I could return it after hours without any drama or extra charge. Uhaul trailers really are the best. I will be back again next month!Jeffrey M.
Everyone was really helpful! Keep up the great customer service!Jana O.
The truck we got was pretty banged up, but the Manager there is amazing and worth going to get top notch customer service. The call center is a disaster though! I made my reservations a month in advance and they totally messed it up! Luckily the manager helped out and was able to find me a second truck last minute on a week-end.Margaret B.
Leave your truck here, will send you an email you are good to go.....MANUEL M.
Very professional and efficient.Garry D.
Very rude and unfriendly staff.KHALEDAHMAD S.
Very quick service. Digital experience was excellent. Staff was very busy but nice and friendly.NICHOLAST P.
It was after hours and the location services would not register me on the app nor could I login to put my information. I was charged $20.00 for a drop off but I did try and use the app.Carylann P.
One concern with the store is the person who sanitizes the vehicle on return is yelling at everyone. The Mobile app demands photos to be taken on return and this person is keep shouting at everybody to leave and move. As a customer felt really uncomfortable. The Mobile check-in is not actually contactless. You need to again go in store multiple times. The dolly which I ordered was not in the vehicle and I need to go in to collect it. To collect keys again you need to into store. There's already a big line in-store. Wish they have already kept the dollies (which are ordered online) ready in the vehicle or some kind of self check out. Be ready to spend 30mins during pick up. Otherwise its all okayArunkumar M.
Continue to be customer friendly.LINDAGRIFFIN M.
I was suppose to have blankets, never got them. I told the guy when I returned, and he said I would be refunded I didn't get refunded for the blankets. I had a feeling that I wasn't going to get refunded, because the guy sounded like he was just trying to get me out of his face.ADAMELI B.
Difficult to reach a person and website not helpful for many small but important questions.Karen B.
I love this Uhaul rental!! I drove passed one that was closer and in between where the move was from and two but because; the parking lot was so cluttered with vehicles all over the place, and workers trying to get work for the day running up to my car....I had my daughter with me...I didn't get out and came straight to this one again. The customer service is always professional, the store and parking lot is always clean and organized, even the employees are pleasant! Thank you Uhaul for always making my moves so easy!Phrancesca M.
Not offering on-site parking for short-term in-town rentals makes doing them very difficult. Staff unwilling to help in any way, and this limitation is not prominently displayed anywhere on the website, or during the booking process. I would have brought my business to Home Depot where you can park your car while you rent a pickup truck.Allen E.
I am sorry I do not remember the name of the gentleman who helped me (he rented the trailer to me, and then handled my return of the equipment and the associated early-return refund and paper work). He could not have been more helpful or pleasant; a perfect employee. He should be rewarded and is exactly the kind of employee you should promote to handle more responsibility. He is good for your business! With one (TERRIBLE) exception, I have had extremely good experiences with U-Haul over the years. This most recent rental was another good experience.George R.
The staff at the uhaul location were fantastic and made my rental experience easy.STACEYSMITH G.
If possible, make on-site parking available for customers.Shane M.
Assistance was fast and efficient. I got the reusable boxes and they were cleaned right before I received them.Andrea M.
Great team! Kind, thoughtful, and professional. They always take excellent care of us and have a fun, warm sense of humor. It is a pleasure working with this team. Thank you!Jake P.
Great Professional Service!!!Eugene O.
I've rented three times - local and one-way long haul several times in the past 3 weeks and every single time the personnel have shown complete dedication to our success. That is NOT an exaggeration. U-Haul is doing something very right!Walter W.
I couldn't believe how smoothly the drop-off went. Timing was part of it. Big line behind me. The only thing they didn't do was explain that I was done. But they were busy.Aaron W.
I was charged for refueling having driven only 9 miles. I showed my receipt for adding fuel as well. It was very annoying and I realize it is only $6.80, but every penny counts in these trying times.James T.
I use this location frequently and they are always great!Chris B.