The online option to check in and return the truck was very difficult. I had my phone set to share my location and it never took on the app for me to utilize this feature, I had to call the customer service number to return the truck in a Sunday. This is my only complaint. The in person people were friendly and very helpful!
Deidre E.
Jumbo Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmington, NM 87401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Although, the truck was clean, i believe it had electrical issues. The dash info gave messages of a low tire message and later the check engine light come on. I contacted Uhaul about it. Was told to take it to a garage, the tires had to be re-set or something of that sort. When I was finally on the road with my load, I hit a bump on the highway and the check engine light came on. I called Uhaul and was told it was ok, as long as it wasn't blinking, and if later it does blink call Uhaul's roadside assistance for help. But 3 days later when I returned the truck the check engine light went off. Personally, I think a discount of what I paid is in order for trouble shooting the issues I experienced with the truck. I would appreciate a discount on what I already paid.
karen D.I had the truck reserved through 1/1/23 however returned it yesterday (12/28/22) and was told I would need to call customer service about getting a refund for the unused days. When I picked the truck up, I was told I would get a refund if I didn't need it for the whole 2 weeks, so I'm not understanding why I have to call customer service. With my busy work schedule and moving, it's hard to find the time. Very disappointing.
Valerie M.Take only from our accounts what we owe you. My receipt was for $89.30. $119 was taken from my account. The staff took a long time to check us out. We were already tired.
La Tonya W.Kat was very efficient and friendly.
ROCKY F.