negative feedback is not for the site but for uhaul. i reserved several weeks in advanced. i went ahead and even called initial reserved site location: 524 Old Apex Rd Cary, NC 27511 to confirm if trailer would be available and they confirmed. the night before pickup location was moved after business hours. trailer was not available and was given the run around. called 9198750059 for support and was passed to multiple support members to get service. all stating that they need to connect me with local reservation call center. after having enough and asking for a manager in richmond, va call center. a trailer was finally able to be reserved but for the next day. uhaul find a containment for the immediate issue and a solution for a permanent fix. your system is flawed with nothing in place for product improvement. do better.
DAVID H
Pemberton Insurance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fayetteville, NC 28311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The truck we rented was clean but there was no driver's side mirror, so it was pretty difficult to drive.
Cynthia RNA. Keep up the good work that you all do. Thanks
Freida TQuick and easy. Thanks.
LEONARD PThis place is awesome if your interested in the first African American pilots.
GEORGE F