The Uhaul online reservation experience is very easy to complete. I appreciate the commitment to ensuring customers have a smooth move. My reservation was changed from one location to another with the representative offering additional miles for free to cover the distance for the pickup. I appreciate the consistent contact to ensure a flawless experience and uninterrupted plans in moving. I hired the All The Right Moves moving company through Uhaul. The team arrived on time and professional. Jereny and his crew were very responsive to text messages and questions. I highly recommend this moving company for spectacular service and commitment to their job.
Tunisia N
741 Storage LP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forney, TX 75126
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Customer Reviews
- 4.0 Average Customer Rating
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Upon returning the truck, I reported the roof leak to the on-site staff and inquired whether any adjustment or assistance could be made regarding the rental cost, given the damage caused by the water during my move. Unfortunately, I have not received any follow-up or communication since then, which has been quite disappointing. I would appreciate it if a member of the U-Haul team could reach out to address this matter.
RAKESH PNothing based on this visit.
REMEREDZAI DNo one was at the drop off location. Had a sign on the door that said "out on property will return soon" We waited around 30 minutes and finally called uhaul and they said a key drop box was on the EAST gate........ While on phone with uhaul we searched for 10 minutes at the EAST gate and the drop box was NOT on the EAST gate. We finally walked over to the WEST gate and found the drop box. Specific drop box directions should be posted on the front doors of this business if they are going to be gone!!!!!!
WARREN LThe truck should have been washed and filled with gas. The clerk quoted me $19.95 for rental plus 1.00 per mile. The contract he sent said $29.95 for rental, and $1.19 per mile. It should be accurate with his quote at the rental place. He asked me to call and correct it with U-Haul. That’s not right
SHERRY B