There were issues with the system to rent it took us a hour to get our rental. We tried to call another location the the person was extremely rude. The person that helped us at this location was clearly stressed about the situation but he handled it himself and was able to get us in our truck. He did an amazing job with getting no support from U-Haul. I really appreciated him.
John D
NO LIMIT SERVICES
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was there at 3:30 on a Friday. Voicemail indicated that they were too busy to take phone calls. Someone had answered the office door for another renter, but five minutes later no one answered the door for us. There was not enough space to park all of the trucks and trailers. The area where the drop box and lock boxes were was overgrown and on the side of the building and did not feel or look safe. Had to call 800 Uhaul number and they were very helpful.
SAMI CThis guy was literally crazy. Before I even spoke to him, he screamed at a guy who was just walking along the sidewalk. Then he wouldn't listen to any questions, would just recite some irrelevant corporate policy. THEN refused to give me the uhaul truck in the parking lot, and drove it into the city STREET, so I had to load up my car on the tow dolly, with traffic zooming by me. Craziest manager of a store I've ever had to deal with. He was more worried about his landlord than his customer. Keep in mind I got there 10 minutes before he opened, so the parking lot was empty. Its not like he was crazy busy and there was no space. I even went down to the other storefront that wasnt even his business, where he TOLD ME to go. Then we get down there and he acts like he didn't, and gets mad when I say that this is where you pointed me to go. I will never ever ever use uhaul again.
Tyler BVery easy and friendly staff, truck was cleaned and ready to roll upon arrival.
Daniel NPhone died and had no idea how to drop it off or where to park
Caroline J