The guy was rude and lacked customer service skills. He had us there for almost an hour just to rent the truck. Made my husband move his car twice while we were waiting to get our truck. Was too concerned with making sure we didnâ€™t screw him over. He charged us a $25 cleaning fee even after we used a push broom to clean out the back of the truck. When I asked him about it he was rude and refused to credit it back said â€œI wasted his time by not cleaning it good enoughâ€. This guy doesnâ€™t belong in a business where he has to service customers. He would be a better fit working as a guard at a correctional facility.
Moving Truck Rental in Fort Collins, CO at NO LIMIT SERVICES
Moving to or from Fort Collins, CO 80524? Get FREE truck rental rate quotes at NO LIMIT SERVICES.
Get FREE moving truck, pickup truck and cargo van rental quotes at NO LIMIT SERVICES
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Fort Collins, CO.
Cargo vans and pickup truck rentals in Fort Collins, CO
U-Haul cargo van rentals and pickup trucks in Fort Collins, CO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Fort Collins, CO 80524. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Computer for vivid slow and took a lot of time! Allowed for that because of virus!
Though i was told to pull around the back on the phone prior to returning, it is not clear where to go, nor is there any identifiable office. Once I found someone to help me, he was very friendly and helpful.
The process to leave the trailer without an assistance was really difficult. But we made it following the web site.
Cleanest uhaul I've ever rented!
The manager and new employee were very nice and had great customer service!
The attendant was very nice.
The worst customer service skills ever! Sean/Shawn was rude and non helpful and yelled at us for requesting a copy of the paperwork. After he made a copy he said the paperwork was important and proof we had a right to have the equipment. He didnâ€™t want to explain anything; for insurance (he gave me 2 pamphlets to read) and as to how to use the equipment (he told me I needed to watch a you tube video). The entire day he tried to rearrange the pick up time and kept saying he was going to lunch and then later to dinner break. After we arrived and had an issue With our vehicle, he told us to go get a fuse and come back 1.5 hours later, so he can go to dinner! That is a very long dinner break when your customers are already present. I explained we had a long drive to get to him and he still wanted us to leave and come back 90 minutes later! It took us less than 5 minutes to produce a fuse and fix the issue, thanks to his trainees help. The trainee was more professional and helpful than Sean. Sean shouldnâ€™t be in this business!! If he continues to work at that location, we will stop renting from Uhaul. He was horrible to us and very non helpful and rude in every way. He also led us to falsely believe that if we didnâ€™t pick up the auto mover the day before, we would lose it. I had to call the Colorado schedulers many times to clarify and get reassured that our mover would be available to us. He caused us a lot of unnecessary stress for 2 days and as a result we rented our equipment sooner than we needed it and felt rushed and hurried to get it dropped off. It was the worst U-Haul experience we have ever had in many years of dealing with your company.
I was called the day before move and was told I could not have to 20, truck, I could only have the 15â€™ truck. I asked if I could pick up at a different location and was told they already did a search and nothing is available. I was very disappointed and have to now make another trip in the future. I even asked for a discount and was told no that I should call 1800 UHaul
Next time I move in town I will definitely go through NO Limit Services! Great service!
Have the lock on the lockbox easy to open without help/special instructions that didn't work for me anyway. Also, have the mobile online check in (and check out) process easier to do, especially in a sunny location which makes it hard to see your phone screen, much less tiny pictures on it. It obviously takes longer than in person and folks should be emphatically warned of that, even though it is understandable why you want us to use it in these COVID-19 days. Moving amid COVID-9 is already stressful enough!
Terrible booking experience with the central call center. Iâ€™ll never use you again and Iâ€™m getting online tonight to post poor reviews on as many sites as I can. Awful. Bait and switch from one location and price/vehicle to another. You Booked the wrong date then blames me even though your agent made the reservation. Never again. Penske or budget all the way.
The lot was too muddy, the signs instructing customers looked like they were made by Spanky & Our Gang. The office was messy, the man was gruff. When one employee signaled to me where to park, another employee gave me a "thumbs up" that I perceived as sarcastic.
Shawn was great. He helped me with some silly stuff over the phone and over text message at early hours in the morning and throughout the day. Very friendly and easy to work with. Will use his service again next time I need a U-Haul. A++
We had a great pickup experience. Everything about the 15 foot truck was explained to us in detail. They also made sure we understood our obligations regarding the rental contract and truck return, which was 6 days and 1,800 miles away. I would absolutely recommend No Limit Services for in-town or long distance rentals. These people make sure everything is perfect for your rental experience.
Shawn was very helpful and the equipment was in good condition. Would recommend to anyone in need of a truck or trailer.
Shawn at 1415 n college ave in ft Collins was kind and helpful. Kudos!
Very good return service. Had me in and out very quickly. Thanks!
I ordered my truck online and was given confirmation for 6100 S College. When I arrived to pick it up none was available. I was sent to 1415 N College on the other side of town. This was irritating. But the good customer service I received made the overall experience good and not bad.
The guy was very good. Quick and easy rental. Will definitely use them again!!!
Check out and back in went very smoothly. To improve, I would say streamline the app, too many steps, and too long a process.
Personnel sat inside and did not help while I struggled to find an acceptable parking spot and the key return location.
Great service on a last minute truck rental.
Very friendly and helpful.