U-Haul provides terrible service. I made my reservation online two weeks in advance for my move from Dryden to Fort Frances. Then, the person in charge of reservations changed my reservation, and I had to go to Fort Frances to pick up the truck, take it to Dryden, and then finally return to Fort Frances, which was my final destination. The worst part of all is that they changed my reservation and didn't notify me at all. I had to call them to ask about my reservation, and that's when they told me they had changed it. I definitely do not recommend this company, as they do whatever they want without informing their customers. On the other hand, the people at the physical office in Fort Frances gave me excellent service (they are not part of U-Haul)
Luis C
North Air Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Frances, ON P9A1H6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The depot was locked and no one was there when we arrived for our appointment for pickup. We had to wait an hour for someone to come in. That employee handled the pickup competently. The truck had not been swept, and there was an unknown liquid spill that we had to clean up. As we unloaded at the end of our trip, we discovered that the roof had leaked during an overnight rainfall, and some of our belongings were wet.
Elizabeth REverything was great, staff were happy and helpful!
David CStaff very helpful. And knowledgeable. Having me different options of available rental equipment.
Kevin SNorth Air service is not a place to send your customers to. Never answer the phone always closed. Had a reservation for p/u for 8:30am The door were supposed to open at 8:00 no one answered Call the website and the lady tried to call and she got no response
Brenda P