It the only one in a small town. No one was there when I went to pick up truck I stood outside because I walked there In -30 below plusWind chill. 1/2 hour making phone calls to U-Haul to remedy problem. When I received keys to start truck Battery was dead had to jump it to get it going U-Haul rep helped in getting it going and let me stay in building while truck warmed up thank you for that. My issue was I had hired hands at my house to help me load truck that I was paying 2 young men $50 an hour to help my wife and I load truck we are seniors. I understand the weather played a huge factor in my problems your reps on the phone and in shop where supportive and understanding. Thank you for letting me vent here as it was a long weekend and everything worked out in the end. I will recommend U-Haul again as the service to help me was very supportive. Regards
Ernie B
North Air Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Frances, ON P9A1H6
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Customer Reviews
- 4.0 Average Customer Rating
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Put a tongue jack to make hookup easier
STEVE KThe attendant did not upload photos for the return. (I do not want to get blamed for any damage between the return time and the next rental pick up of the unit.) If I had known they would be using the same check-in app I could have done that myself. The attendant was not willing/able to park the truck and auto transport on the lot. I was given a reimbursement for the dozen packing blankets not received - much appreciated. The auto transport hauled very well behind the 15' truck. Advise to check tire straps at every stop - one had come loose.
BETTY LNorth air is a taxi , purolator etc type of place and has a lot of distractions and most of the staff are usually out driving taxi particularly during school bus periods. They get the job done but customer service is not their strong point. Again the drop off was just OK
Tom CWe had the best experience here. Truck was great, and the gentleman who owns the place was amazing and so friendly!! Would def recommend North Air Services to anyone in the area.
Lynda C