Actual facility was closed on a Saturday. Had to go next door and call the U-Haul rep. When returning vehicle got an email 3 days later stating I did not return vehicle. Called and was informed that the representative had not yet checked in vehicle. Should not of had to call to verify return
eleanor b
Direct Car Brokers Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Myers, FL 33901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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They are charging my card $191 in addition to the already charged $93. -Fuel was at 50% when I picked up the vehicle and refilled to above 50% before returning. -Returned before time was up and left keys in the drop box. Why am I being charged $191 in addition to the initial $93 which should be the final charge? Seems like a sketchy and scammy location. U-haul please resolve and vet your locations better.
Samuel LHave a legit business. I arrived and had to call a lady and give her my information she called another guy to hook up trailer. One I light didn't even work. Away I went .....I dropped it off and saw no one
Kevin DThis location was the 3rd I was sent to due to unavailability of a truck.
Alan KGreat customer service
VICKIE P