I dropped off the rental around 3:00pm. No one was there. I called the number and no one answered. I left a time sensitive message for a call back asap. No one ever called. I’m being charged for after-hours drop off when it was the during day hours. I should not have to pay the charges. I returned the rental before deadline and under mileage cap with proper fuel level. Who do I contact for reimbursement?
JOSEPH D
Access Mini Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Walton Beach, FL 32547
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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the parking drop off area is tight but manageable
JOSE EEverything was adequate
ELSTON CMuy amable muchas gracias
Maria BStore closed. I was unable to complete my return. I called costumer service. The order was not added to my app account. after 2 hours of being angry. I managed to resolve it and return the trailer and truck. The photos that the app requested were not compatible with the photos I had in my reservation. I sent photos of the trailer I had rented. I hated my experience with uhaul. I don't know if I will use the service again or I recommend it to someone else.
Whadna L