Everything was great I will be back to rent from this location again
COREY T
Fort Wayne Auto Connection
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Wayne, IN 46818
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was not their fault, but my reservation was moved to this location, got there at 5pm and no truck the woman said. She asked me if I wanted to go 20 minutes away to get a truck to go one way. I said no, and she said she would have a truck at 7p. Got there and the man said the truck wasn't back yet. So, I waited and was offered the 20 minutes away truck again. I then said what will happen if the truck doesn't come back. He looked at his computer and gave us another truck. I believe that truck was on the lot at 5pm. This was a mess. I lost 2.5 hours that I could have been loading the truck.
MIRANDA KSeemed ok. Got it done.
DONALD Fthe local service was great. the vehicle worked with no issues. my issues with this experience were less than satisfactory with the reservation process. I had a one-way reservation confirmed and ready nearly two months early and at the last minute was forced into a round trip reservation which cost me a third more than it should have. for me, the classic bait-and-switch.
ROBERT HManager of this location was awesome! Knowing I had a long distance one-way rental, he went out to ensure the truck was one of his newer ones...only 2500 miles on it so yeah...very new! Super nice and very helpful...can't speak highly enough about them...thank you!!
JEFFREY L