The staff were great and the equipment was in great shape too. The location is sketchy and crowded.
WILLIAM L
JD Automotive Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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A freaking nightmare!!! Never again. EVER!!!! $147.00 FOR GAS. NEVER!!!!!
Sheridan EWe were charged a cleaning fee, even though the vehicle was cleaned, and we have photos showing that it was clean when it was returned. The cab of the truck smelled like marijuana and could have led to us being arrested if we were pulled over while using a truck while moving. Also, the starter on a truck went out and the truck would not start after getting fuel so we were delayed several hours after U-Haul hung up on us several times so I’m trying to contact them until we finally got our own mechanic to get the truck jumpstarted and back on our way to return the vehicle. We were also charged for two days when we had to pick up the vehicle early due to the time the rental facility closed and were told we were not being charged the extra day however it is on our bill.
Daniel SThe location wasn’t open so I can’t rate the personnel etc. I did an after hours drop off. There was a sign saying where to park so that was clear but the drop box for the keys isn’t labeled . Altho the neighborhood seemed a bit sketchy so there’s probably a reason for that.
Elise MEverything was executed great!
Leslie E