Did not have the reserved Dollie’s and blankets. Someone was sleeping by the box where I got my key.
AARON O
Uptown Texaco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76107
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Customer Reviews
- 3.0 Average Customer Rating
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We reserved a one way 15 foot truck. When we got there we were told that we would have to bring it back. And we weren’t going to do that as it was a one way and we weren’t driving over 300 miles. Why would we come all the way back to reserve?! So we had to pay almost $100 extra at the time. Then because my license was still another state, but valid, and I am a TX resident, they needed a reference. Well I couldn’t use my bf who was standing right next to me cause his phone was dead. So we used his sister. Well when the woman called to verify if she knew me she kept saying on the phone call “what is your name? What is your name? I thought she was talking to my bf sister to confirm, but really she was asking me. I had stepped a few feet away from the counter cause I thought she calling. Well his sister had to tell her my name even though she already had all my info pulled up and had seen it on my ID. Terrible experience.
NOELLE CThe Cab of the truck smelled so bad, the floor was sticky, and there was red dirt and some sort of animal hair all over the seats and floor.
Richard BThe person didnt seem to know how things work.
Heather RLocation was run down, and sketchy part of town. Vehicle was dirty but a newer model.
ADAM B