I wish I had been told that there was no hand cart on the truck, otherwise, the rest of the experience was great! Very helpful and friendly staff.
DEVLIN S
MSP Franklin LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, TN 37064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Was a very easy, convenient drop off location. Very easy process.
SCOTT BWhen I called to schedule this appointment, I was supposed to pick up my truck on July 5 at 7 AM which it was ready to go. But when I was finishing the checkout procedure, it had me returning the truck July 5 at 1 PM.. it’s a big truck to move my daughter and all of her stuff out of an apartment and unload that is ridiculous. There’s no way on God‘s green earth that I would’ve taken and made this appointment for such a short period of time when I had made the appointment by talking to someone, they said that it was supposed to be returned Sunday before end of business. When I talk to the people at this location Saturday morning when they opened up, I was told that they had reserved the truck for somebody else Sunday at 11 AM and that I need to have the truck back to them on Saturday, July 5 x 1 o’clock and I told him it wasn’t gonna happen. I do not recommend this place. I do not recommend U-Haul after this. It is no way caused undo stress because of just the fact of possible getting charged a boatload of money to use your company when I made a reservation y’all screwed up and double booked it and I’m the one that paid the price because my family thought we need to rush through something Just to get a stupid truck back so that we didn’t get charged an extra hundred or $200 so no I won’t be using you again
Rick LI would like to have picked up the truck before 10am. The pickup time was only available after 10am.
THOMAS BEverything was fantastic!!!!
JASON A