Absolutely the best U-Haul rental site. We have 4, this one is Always top notch. 10 Star facility. The manager is one of the most courteous and conscienceous you will find!
Ronnie D
Meadows Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, VA 23851
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Dear U-Haul Customer Service, I am writing regarding a recent rental in which I was charged a $25 cleaning fee upon return of the truck. I have been a loyal U-Haul customer for over 20 years and have never previously been charged a cleaning fee. The truck was returned in good condition, with no trash or debris left inside. The only issue mentioned by the attendant was that the floor was “wet,” which I do not believe justifies a cleaning charge. Given my long history as a customer and the condition in which the vehicle was returned, I respectfully request a refund of the $25 fee. I value my relationship with U-Haul and hope this matter can be resolved promptly. Otherwise, I will need to escalate the issue to corporate for further review. Thank you for your time and attention to this matter. I look forward to your response. Sincerely,
LEE MThis location is amazing, we were treated so kindly, we will definitely use this location always !
Miguel LThe U Haul representative was friendly, knowledgeable and helpful. He explained the hook up process, checked my trucks lights made the U Haul dolly's lights work too and that was a great reassurance! This has become my preferred U Haul rental location and I will be back guaranteed! This young man is an asset to your company!!!
KAREN JExcellent customer service! Always a please to do business at this location. Highly recommended.
Robert L