We reserved a 15' truck and dolly via the U-haul website. We didn't find out until pick up that this location doesn't offer dollies. Made our move that much more difficult. Also, the person who processed our rental just assumed we wanted the Smart Move insurance, which we didn't. She had to call someone to find out how to remove it, which she did at drop off.
Joseph G
Frisco Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frisco, TX 75034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was running a little late for my 5pm pickup but I didn't think it would matter since they closed at 6pm. When I called, they said they actually close at 5 and the Google hours was wrong. I had booked online pickup through the app so they said they would step me through it. I said I could do that myself, and it was very seamless. Dropoff was even easier. They were open when I dropped off. As soon as I stepped in the front door, the counter lady asked if she could help me. I said I am returning a truck. She said, great and took it from there. I handed her the keys and that was it!!! I was so pleasantly surprised. BTW, the driver's side door is bent and very difficult to close.
William GGood
HASSAN OThe personnel were awesome! The equipment was 💩
GLENN EThank you
LUANNA F