They have no office and had to meet us outside. The truck has the check engine light on and the attendant told us about it. Upon return, they told us to just leave the keys under the drivers seat and leave. We did this since No one was there to verify our dropoff. Then I received a text message about the truck not being returned. I will never recommend this location to anyone. UHaul should be embarrassed to have this as a location for business unless they make changes to their operation.
Larry S
DFW Wheels OEM
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frisco, TX 75034
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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SO IMPRESSED I LEFT A GOOGLE REVIEW
Paul JPainful pickup and drop off process for online. I had to do both out of office hours
Bhanu PVery courteous staff that attended to my rental request in a professional manner.
THOMAS SVery professional attention to customer. Everything was handled smoothly with safety being a priority.
THOMAS S