The whole experience was a confusing mess. He didn't seem to know I had two days rental, I had to remind him. I asked to rent two dollies, there were no dollies. It seemed as if they didn't know we were coming at all. And he wasn't there. He talked to us over the cell phone of a convenience store employee. The truck was parked out back in total darkness. It had a huge dent that we almost didn't see. To improve, this person should pay more attention to upcoming rentals.
DOROTHY L
Riverton Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Front Royal, VA 22630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Personnel did not know how to work the U-Haul system. They called someone on their phone and made me talk to them. There is terrible cell signal
Heidi SEverything was 3 hours late,he didn't seem care. And once he did the transaction,I had no choice other than sit wait. Which cost me more money. What is the point of a reservation, if I can't get it then.
Jason BSigned up online… expected a quick pickup. Online check-in did not work! Took over 30 minutes to work out problems that should’ve already been taken care of online.
Steve SIt was not the closet location to my destination.
Thomas M