Most bizarre experience I have faced with a professional business. I arrived at this place after hours (which I was not aware of at this point) around 10:30pm and as there is absolutely no light in parking lot, was unable to figure out quickly where to park the returning truck. After getting some directions from the employee/owner (Not sure but was inside house) I parked the vehicle next to the house/office. After parking and post shutting off my engine, the check out process required odometer reading which let me to restart up the truck again. Within 1 min or less so as I was taking the picture, the same employee / owner aggressively knocked on the passenger window and told me to leave the premise as I was taking too long and stated either they or I will take care of it tomorrow. Then as I continued to take the pic, the same individual went over to my rides personal vehicle, which was standing on the public road ang banged on there window and told them the driver (me) had to leave as security was on its way and it wouldn't be good for me. I continued to take the physical pictures of the truck from outside as I know the uhual process but after left this place pretty scared and still very confused as to what happened. Total maybe was there all of 15-20 mins. Throughout I stayed professional towards this aggressive and threatening behavior. I would never harm anyone's living but had to report to uhaul and leave this review after this experience.
FAHAD A
Geobody Sense Fitness
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fulshear, TX 77441
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Customer Reviews
- 4.0 Average Customer Rating
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Good service and fast, not wasting time..
Gabriella MTo have more vehicle variety at the location
Joseph NThere was broken glass underneath the seats and clear tampering of the ignition. It looks like it was broken into, window was replaced, but glass was not carefully cleaned out. A half drank Gatorade and someone’s ID in the glovebox. Furniture covers and a furniture dolly I didn’t request in the back and it was really dirty.
Isaiah PSo simple and using the estimated mileage I knew exactly what I would be charged. Very well managed and friendly. Would definitely use again and recommend to a friend.
Sheryl S