The manager at this location was so professional and helpful. He runs a great facility.PRINCESS I.
Trailer Rental & Towing in Gaithersburg, MD at U-Haul Moving & Storage of Gaithersburg
Gaithersburg, MD 20879
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Gaithersburg, MD 20879
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
- 0.0 Average Customer Rating
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I rent trucks from this location each week. I also rent 3 units. The entire group, from the owner to the lot maintain everything personnel are exceptional. They are very helpful, professional and personable.ARLENE V.
Very friendly employees!MARY P.
All is wellLetonia L.
The truck. I rented had need oil change light on. The inside of truck was very clean except the front windshield was hard to see out of because it was dirty. I tried wiping it and it felt like something was sprayed on it and just dried there. The entire windshield. Because I was driving at night, when car lights would hit the windshield, it was very hard to see out of the thick film covering the windshield. Had I needed the truck longer, I would have cleaned and scrubbed the windshield myself for better visibility.LINDA H.
it was easy to make changes to our rental return dateROBERT N.
You guys are awesome, thank you for the good service.MIRNA R.
Lacks in customer service. Would not recommend.JORGE M.
Uhaul is constantly improving processes (which is a good thing), but for many customers (not including those who use storage), Uhaul is probably only used once in any given year at best (just my theory). The last time I directly used Uhaul (before this week) was probably 2-4 years ago. With all of the process changes/improvements (especially those resulting from COVID) I found myself having a lot of questions. Maybe an easy "Here's What's New" or "What To Expect" user guide could be presented on the website upon confirmation of my rental equipment booking? Making a cheat sheet like this more readily available might be helpful for other customers too who go 1-3 years between use of your services.Omari M.
Location was convenient. Staff was efficient and helpful.Robert P.
Have an associate to help customers locate the vanWILLIE P.
I made a reservation by phone to pick up a truck at 8:30am. When we got there we were unable to pick up the truck without interacting with a human but the location didn't open until 9:30. We called customer service and they moved our reservation. The change was well handled but the mistake cost us a lot of valuable time.DENISE B.
We called for info on rentals and were told we had to go online to get info and schedule. My wife told me to go to another company (we just wanted a truck) but we were close to the store by then and decided to stop in. Once there, we got good info and decided to rent. Don't understand why we were told we had to rent online.DAVIDWATSON C.
Fuel charges that were added after the tank was filled! 60$ furniture pads charge instead of $30 and after hour charge to drop the truck for an extra $20 dollars? were this over extra $60 came from I am not sure this is stealing in broad day light!!!WAYNE J.
worst customer service. I used U haul once but daily I am getting emails with receipts for different customers. I called and inform the customer service many times but no use.VARTAN J.
online check, very easy, helpful staffPaul R.
Location was clean, everyone had their mask on and they actually had a vehicle available! What more can you ask for?DEVIN K.
The agent was courteous and attentive from the beginning to the end of my experience. He showed that he cares for what he's doing!Jess C.
Truck visor was broken You had to jiggle the key to start the vehicle which I was not aware of went back in and was inform by the attendant who was not very friendly.DENISE G.
I dropped off at night after hours, so didn't interact with the staff at all. But the drop off process was very streamlined.SETHDAVID Z.
Seamless experience.Christopher P.
wait line timeNOAH L.