The First Lady I spoke to seemed like she didn’t really want to complete the transaction and said her “line was down” and to come back at 5. When I came back, the Second Lady said I was supposed to be there at 4, I explained and she finished my transaction. It just seemed like the first one didn’t want to do it and made me come back when she was off shift. When I returned the U-Haul, it was the First Lady again and she was very off putting.
Liam M
Travelodge Gallipolis
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gallipolis, OH 45631
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Customer Reviews
- 2.5 Average Customer Rating
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I don’t like to give people a bad review Some people need more training than others
Edith RThe U HAUL representive at the location was very unprofessional and seemed to not want to discuss anything about the charges for the rental. I have lived in the area since 1985 and it is close to where i reside, however I will drive the additional 15 miles needed to rental a U-Haul from a different location. Sorry for this review.
dwight sRented equipment 4 days ahead to ensure us getting what we needed, did we get it? NOPE! Wanted us to pay $20 cash, Absolutely Not! Then loading and unloading the equipment OURSELVES...RIDICULOUS! Don't use the blankets either THEY DONT WASH THEM....DISGUSTING! We will go to Budget if we move again! Absolutely Terrible! Ohh don't try to call the district manager either He Never Answers!!!
Amy SI was charged for extra mileage for no fault of my own. The location I originally selected did not have a uhaul I chose at the location even though it said online that there was. After that, the original drop off location was "full", causing me to drive another 20 minutes to a different drop off location. If a location doesn't have a specific uhaul available, or if a drop off location is "full", then it should not be an option online.
Keaton H