My pickup time was 8 am. I got there a little before 8 to pick it up on time as I was in a time constraint for moving. There was no one there at 8, or even 15 minutes after 8. I eventually called the number on the side of the building and the guy said he was “on his way in.” He finally got there about 20 minutes after the facility was supposed to be open. This set me off track for moving for the remainder of the morning. Extremely frustrating and unprofessional. The place was also very dirty and unkempt.
Sophia P
H&H Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Geneva, NY 14456
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything went great! they connected the car trailer to my truck, checked all the lights and did the walk-around safety check. I was out of there in just a few minutes and on the road. Nice trailer that towed like a dream. I have used UHaul in the past and will do so again in the future!
Stephen HNothing
ANTHONY IThe amount of time it takes to actually be able to leave is absolutely insane. The customer service number is zero help, you get referred back to the website. It's too many steps to be able to actually leave and return it. Price is getting to high, I won't go this way away it wasn't a good experience.
Leland JDan and his staff are very polite and helpful, no need for improvement
Robert C