It was an easy, well prepared experience
Kathleen M
Gotcha Covered Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, TX 78633
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkVery nice people, I had trouble with the U-Haul and they helped me sort it out , recommend
Brian EGreat Customer Service
Karen JTook a long time (approx 15-20 min) to get pictures loaded and using app in order to get code for key. Upon return of the truck I parked it where a truck had been the previous day and there were not any instructions on where to leave it in the app or email. When I returned the truck 15 minutes after closing at 4:00 - the employee came out and took the keys from me, told me I’d be charged for the extra day and then told me that I couldn’t leave it parked there. When I clarified that position wasn’t ok and asked if I need to move it, she told me no I didn’t need to move it and she would do it. In short, it took a long time to get keys to the truck and then lacked specific instructions on where to return it. It was not the uhaul experience that I feel I’ve had from other locations or the general expectation of customer service.
TORRIE NConvinent location.
Evan W