I hate when a truck is not filled with fuel at pickup. The truck also was the worst driving rig I have rented. Transmission was stuck in gears and shifted with big bangs and clunks. has exhaust leaks and mirrors were in a fixed spot. location is muddy, no restroom, staff is less than stoked to see you
KENNETH J
Gig Harbor Coffee
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gig Harbor, WA 98332
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Customer Reviews
- 3.5 Average Customer Rating
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Uhaul had a damaged cap on the corner of the vehicle that wasn't to our knowledge until after we loaded the vehicle. The person who gave us our vehicle didn't it even bother to inspect the vehicle or let us know of any known damages it had. When we finally arrived at our destination. We were almost charged for the damages due to the previous driver. Luckily for us, the kind gentleman at the destination drop off helped us figure out what happened. We would not recommend the gig harbor location location to anyone...
JOSHUA KThe truck was filthy. Outside windows and mirrors were so disgustingly dirty it impaired my vision so bad I had to pull into gas station to clean with scrubber. The truck was so old and busted and guzzled gas so bad I put 400+ dollars into this heap. This was an awful experience. I rented from Penske in the past and will never use U-Haul again. Also the Washington location was awful but that’s par for the course for that place.
ANNE ROffice opened 45 minutes later than scheduled and noted fuel in truck was at 1/2 tank when actual was less than 1/4 tank. This would’ve costed me about $150 not U-Haul. District office made it right and corrected mistakes. I would rent from u haul again but recommend stay on top of the details.
Silva FOverall 3/10
BRIAN C