Been renting the same size 6x12 covered trailer twice per year for 10 years - 2 day one-way rental. Never paid over $95 including the optional insurance and tax etc. This time the total price was over $200. As a result, I will likely stop renting the trailer in the future.Joe J.
Trailer Rental & Towing in Glendale, AZ at U-Haul Moving & Storage at 67th & Bell
Glendale, AZ 85308
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Glendale, AZ 85308
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good example how take care of business!OLEG Z.
Very friendly and helpful especially when I had to extend my rentalJacqueline B.
The equipment was excellent . The Personnel at this location we're average and seemed unmotivated and just going through the motions. Nobody really seem too happy that we were there doing business with uhaul. We were told their system would not allow us to book a rental for the full time peroid we needed the equipment. We had to do request an extension which was granted and then a second extension which was denied. This caused major problems to the project that required this piece of equipment and further tainted our rental experience with U-Haul. The store could not produce a paper receipt for Return of the equipment and we had to rely on an email, so until we received an email we had no proof we would return the equipment in good condition and on time. That is a bad position to leave a customer in. The equipment was great the experience was mediocre at best.GARY H.
I would recommend that the vehicle not be sitting around the building. It was in a location nowhere near where the app showed me it would be. Other than that the process was very good and the assistance my personnel was excellent.James K.
My experience was perfect. Reservation, pick up, drop off, cost, and nice man behind the counter (Eric)!Wayne R.
I was pulling a trailer to our cabin 200 miles from home on a round trip. My grandson who'd just flew in from Chicago & who I'd not seen in 18 months due to COVID & my wife were driving separately. I purposely stopped at this U-haul dealer 2 days early to confirm as to when I needed to return the trailer - & he told me 4 days later. My wife was there as well. Then, 2 days later, when I came to pick up the trailer, a different person told me that I had to have it back in 48 hours. I argued - but to no avail. He said he would try to get it lengthened and would call me, but he never called. So I lost 2 precious days with my grandson while the others are up at our cabin in Pinetop. To make matters worse, 30 minutes before I arrived home, I got a text from someone at the U-Haul site where I rented that was totally screwy - I never did understand it. He called me 'Highwood bird' rather than my actual name and told me I had another trailer ready to pick up. How idiotic. I was furious over the error-prone system at U-Haul. It makes me never want to rent from them again! My wife and grandson are still in Pinetop and are cutting their trip short to be home with me. Meanwhile I sit at home until they arrive. These screwups were on U-Haul's part, not on mine. For losing 2 vacation days and time with my grandson - they took $25 off my bill. Big deal!Howard B.
Helpful, knowledgeable, and friendly staff. Made the entire experience a breeze. Will use this location again if I need uhaul services.Michael T.
Give them the equipment that they ordered. Go get the Auto Transport from the other U-Haul supplier where it's available, Don't have your costumers drive out of there way to have to go and get it them selves.James K.
Erick was very helpful when I rented a truck. Very kind and professional.JODI P.
This location called and asked for our trailer back a day early. They had another customer who needed it sooner then our drop off date. We agreed to bring it in early. When we asked for a discount because we didn't get our full 3 days and brought it back at uhauls request we were denied. That's not great customer service.Brian I.
This was a lousy experience. I reserved a 6x12' trailer at another location 10 days earlier and received an email verifying the rental at that location. When I arrived, the owner of this location at 87Ave and Bell Rd, in Peoria, AZ, told me I was at the wrong location and that a supervisor called several days prior saying that I had to pick up the trailer at 67Ave and Bell Rd. I asked why they didn't call me and she had no answer for that. She was not helpful. Just â€˜matter of fact' that I had to do this. I had friends waiting for me to help me move and now they had to wait, too. Very inconvenient. No thought from employees at either store location about compensating me for the inconvenience.MARTIN B.
I actually wanted a trailer to take some stuff to my home in Prescott Valley. I was told I COULD NOT take a trailer from Phoenix and leave it in Prescott Valley which was what my rental was for. I was made to take a very small open trailer instead of the enclosed one I had reserved and was made to bring it back to Phoenix! It ended up costing me DOUBLE for the trailer in rental fees plus gas in my truck to bring the trailer BACK to Phoenix. Very unprofessional of your rental company and I am VERY disappointed with U-Haul.Thomas K.
One of the workers at the desk has poor customer service skills; he was talking down to the gentleman ahead of us (probably because he was foreign born. He constantly told the other customer: â€œ...listen to what I am saying...â€ . Frankly, I was ready to reach across the counter and grab this guy by the collar and tell him to treat the customer with some courtesy and respect. Somebody should go in as a customer and evaluate this worker ; he is middle aged and about 6 ft tall.JOSEPH E.
Fast service and it's really easy to rent a moving van. I recommend this location as they get you in and out really quickly.Greg T.
Had the worst customer service experience ever, had a employee literally throw the keys to our rental on the counter, walked away from the counter, go outside and start throwing tools and punching walls, because, after the 4th time complaining and making negative comments about management at another location I made the comment that I didn't want to listen to it anymore and just wanted to pay for my rental and leave. Sorry but not kool! The gentleman needs serious training in customer service!!ROBERT R.
Showed up at original location to pick up reserved truck (19th Ave. and Bell). We're told that it wasn't there yet. Waited 45 minutes, before hearing the same employee tell another person that if they wanted a truck, he could get them one at another location. Went to stand in line again, and after the other person declined the offer, the employee then made us the same offer. Would have been nice if he had made the offer before, but at least we were now getting a truck. When we arrived at the second location, an employee was having an intense conversation with a guest explaining why they no longer had a truck for them. Puzzled, we went to the counter and received our truck. However, we were told that the truck would have to be back an hour before our original time frame. Which would make for some quick moving, but again at least we had a truck. When I got into the cab of the truck it smelled sanitized, but the inside of the truck didn't appear clean. Started to drive away only to realize that the AC didn't work. Well, to be accurate air would only blow out of the defrost vents. It is Phoenix, and it was a toasty 97 degrees, but at least we had a truck. All-in-all, it served its purpose. It held the items needed, and got us from point A to B, and back. However, definitely wasn't the best experience.JOHN L.
Not a thing. Thank you.MICHAEL W.
Easy in and out.Owen V.
Easy check in and went fastValerie R.
No wait. Fast and easy drop off.CHERYL B.
Long line to pickup equipment. Only one CSR.David T.