Truck made strange metal rubbing? noise. Mileage and gas amount were very wrong and they wouldn't fix it before we left and then did not check the truck in until 2 days AFTER it was returned causing anxiety and stress for 3 days when I only actually used the thing for a couple of hours! I'm quite certain if I hadn't had pics and hadn't been calling corporate from the beginning I would have been robbed blind during this experience.
SABRINA C
Blues Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Globe, AZ 85501
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Customer Reviews
- 3.5 Average Customer Rating
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Have someone available who knows about reservations. I had called the day before letting the owner know I would be there by noon. When I arrived the secretary I spoke with knew nothing of the reservation and contacted the owner who asked me to come back in 2 hours. I told them I couldn't, so they took pictures of my license and credit card. No paperwork involved. Had I been stopped by law enforcement, I had nothing to prove that I had rented it. Weirdest rental I've ever had.
Michael BAwesome customer service I will be back and I will refer this shop
steve bI don't see how you could improve. Because everything went so smooth and fast. And the lady was very good at what she does. I am very happy with everything. I would highly recommend this place.
RICHARD MYou charged me 142 then 55 after I dropped it off. Early BTW. Thank you for raping me for cash while dealing with a serious crisis. My military and veteran friends and Co workers will hear of this and I will advise them to avoid your company
aiden r