Unfortunately got moved to this location from my preferred location. No one was present at the time I was scheduled to pick up. There was a sign on the door to call a number if no one present, so I called that number. No one answered. Called again, no one answered. Standing in the rain, I went to call U-Haul help, and happened to see a different phone number on the website, so I called this number and someone answered. He said he was 10 minutes away and apologized. 30 minutes later someone showed up. At least the truck was clean and had enough gas to get me to started, an hour behind schedule.
BRENT B
Steves Auto Repair And Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goldsboro, NC 27530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Steve was very professional and knowledgeable about equipment needed. I mentioned what I needed to move and he recommended the correct truck. Pick up and return was very easy and access to the lot was above average. Only issue I had was the truck seems to need a tune up, but there were no issues with the operation.
JOHN Lno one was at this location at my time of pickup at 8 am when they were supposed to be open. i waited 30 minutes and called the phone multiple times and no one picked up. there was also no one there at 830 am when we dropped it off. they need to update their hours if they’re not going to be open when they say they are. we had to change vehicles and we’re not able to get the equipment to move that we needed and paid for because no one was there. i will not use this location again and they should be removed from your available pick up and drop off locations.
ronald bHaving the staff available was very helpful when the first trailer electrical harness started smoking, he immediately switched me to another one and was very helpful
JESUS GI had a great experience at this location. The young man was efficient and very friendly and accommodating. I would highly recommend using this location to everyone.
Patti C