Truck was extremely dirty when I got it on Friday. Hadn’t been cleaned in many uses. Was told that U-Haul kept their stuff neat and clean but that was far from the truth.
Aaron L
Steves Auto Repair And Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goldsboro, NC 27530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was told we wouldn't be charged for mileage unless we went over 100/day when I called in to extend the rental on 5/29. We had the van from 5/28-6/2. Our total miles used was 246.7. I called in to dispute the mileage charge on 6/2 and was again told it would be taken care of. Called again on 6/5 and was transferred to 5 different people with 5 different stories. Steven point blank stated on 6/5 he would not take the charge off. Perhaps if I had been able to reach him on 5/29, we could have extended the rental in person, and everything would have been clear. But you have to call a number to reach him as he is never at the location. Not satisfied with the way this was handled by UHAUL.
Julie HMaking reservation and pick up was great! Steve's Auto Repair staff were super! I made reservation online and requested pickup in Goldsboro NC and drop off in New Bern NC. When I completed the reservation the reply had a note that the drop off location wasn't available or something to that effect. Hours later when I was on my way to drop off at New Bern NC, I received a text saying drop off location was in Bridgeton NC. I have used Uhaul many times and have never had a bad experience unyil this time. This cost me time and gas. Not a happy camper.
Stephen Bjust great service, very professional
Jeffrey NGreat location convenient customer service excellent
JERRY T