This place was fantastic and the guy who helped me with my reservation (maybe steve)? Was super helpful and accommodating!
THEODORE M
Steves Auto Repair And Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goldsboro, NC 27530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great Customer Service 👍🏿
VICTOR EDrop off was easy and simple.
Wayne MI spoke to a representative after confirming my reservation who assisted me with finding the most cost effective options. When I arrived at the pick up location, the person on site changed my entire order and it ended up being more expensive. He debated me about the miles I would need and I ended up exceeding what he insisted upon, costing even more money. I rented from his location specifically because I needed an appliance dolly. After I paid, he informs me that he does not have one. He did call “a buddy” of his who thankfully had the dolly I needed, but then I had to drive the truck across town to pick it up (remember the lowball miles he gave me?”). The truck and its equipment were not maintained well. The interior was dirty and there were remnants of previous renters was evident in the back. The locking mechanism sticks and the ramp took 3 people to secure back in place. Prior to returning the truck I ensure I clean it out. In the cab I again found remnants of previous renters, including a brush, eyeglasses, pocket change and a receipt dating June 2024. I would not recommend renting from him. I’m not sure what his “cut” of the charges are, but to press me to change the reservation, the mileage and not being truthful about the equipment available, ultimately costing me significantly more money is not something I would encourage any UHaul renter to do.
KAREN LI worked with a gentleman named Keith I believe and it was an excellent customer service experience. Very personable, knowledgeable and helpful. He took the extra steps to make sure I got my move rolling on time.
LANDIS P