Owner was over 45 minutes late for rental pick up, there was no gas in cargo van and it was also dirty, the owner didn’t seem to care that he had me waiting for him to arrive for my reservation, very bad business
Tara H
Steves Auto Repair And Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goldsboro, NC 27530
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have somewhere there during the hours the site says they’re open. I wasn’t able to use the vehicle size I needsd due to no one physically being there again despite site saying they are open.
KAYLA SAs the customer the guy that was doing the paperwork for the U-Haul told me one price and my card was charged another price. Once I returned the Uhale he did not check it in so their for my card was charged another fee. Once someone brings the Uhale back they need to learn how to check it back in at the time it was returned not a day later.
LOSHAWNDO BUnfortunately got moved to this location from my preferred location. No one was present at the time I was scheduled to pick up. There was a sign on the door to call a number if no one present, so I called that number. No one answered. Called again, no one answered. Standing in the rain, I went to call U-Haul help, and happened to see a different phone number on the website, so I called this number and someone answered. He said he was 10 minutes away and apologized. 30 minutes later someone showed up. At least the truck was clean and had enough gas to get me to started, an hour behind schedule.
BRENT BSteve was very professional and knowledgeable about equipment needed. I mentioned what I needed to move and he recommended the correct truck. Pick up and return was very easy and access to the lot was above average. Only issue I had was the truck seems to need a tune up, but there were no issues with the operation.
JOHN L