A week ago I reserved a 26' truck which was on site at the time. I received an email that said the truck was reserved and that it was guaranteed that It would be available as requested. When I arrived to pick up the truck 6 days later, as scheduled, I was informed that there was no 26' truck available. I did not received any kind of advance warning that the truck was not there. No email, no text message, no phone call. I had to settle for a 20' truck. This required me to make multiple trips, increased mileage used, and a large increase in the rental fee. This has happened to me several times. I would not use U-Haul if I had any other option.
ROBERT M
Coulee Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Coulee, WA 99133
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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It was the easiest part of a very challenging transition for my family and I am grateful!
Kathy LExcellent experience👍
MARC BThe man Junior that rented me the truck was amazing and super friendly/helpful, would recommend this location again and again!
MELYSSA AI picked up a 5 x9 trailer , the paperwork and pick up went great
Ron G