The driver side mirror wouldn’t stay up and I was charged for an extra day because they had no clue that I had returned the truck back and left the key in the drop box
LATONYA H
S and G Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granite City, IL 62040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Truck smelled of smoke and had debris in door handle and cup holders. very low on gas at pick up.
Josh MWe were charged more than our online reservation quote.
ANIL TReserved a 10' truck, they didn't have any available so was given a 15'. Back door was stuck open, I went back the counter and reported this to the cashier. The cashier acted as though I was an idiot and stormed out of the building to the truck. He reached up and grabbed the door yanked it up and down furiously, the door not moving more than a few inches. He then climbed into the truck and continued fighting with the door before storming back into the building to call his manager. When I was issued a working vehicle I was driving to my location for pick for the pickup of my furniture and the manager of this U-Haul location calls me feigning compassion and offering his b******* condolences, just so that he can ask me to return the equipment early so he can sell it to somebody else.
William RStore location was dirty, inside of truck was not swept out, ordered and paid for an appliance dolly and received a regular dolly. Would not go to this location again
DIRK B