I was bill for a three day rental of a truck when I only rented it for one day. The lady told me call and leave a message when I return the truck and she would take care of the rest since I did a counter check-in. I called never heard back and now am getting charged for extra time
THERESA R
All Star 24 HR Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grants Pass, OR 97527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Better parking and up to date computers.
Danielle PUse a bigger store site, or have way better information about the drop site
GEORGE LI went to the dropoff location at 4:30 pm. The yard was locked and when I called the provided number, was told that they close at 3:30pm. The operator then asked if I could come back tomorrow. I told him no. He asked if I was able to back up a trailer and told me where to put it (in the neighboring business lot) and warned me that I might not be able to unhitch the trailer because of the weight at the tongue. He was never rude or condescending. All in all, I was just not impressed.
Dan DStaff was courteous and helpful, both in the pick-up and drop off of trailer and equipment. Very reasonable rates.
Carl B