This is the second time I Farce returned equipment to this location. The owner is very helpful and friendly and a great representative of your company. He represents the type of customer service that I grew up with.Jeff O.
All Star 24 HR Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Grants Pass, OR 97527
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Never again. I will drive to Medford before I do business with shady All Star Towing again. My contract showed 5/8 of a tank of gas But the van which was unlocked, only had 1/2 a tank. I called immediately and offered to email the picture I'd taken showing the mileage and fuel level. They declined and said they'd take care of it. But they didn't, I was charged for fuel after returning it with fuel up to the 1/2 mark and had to file a formal dispute to hopefully free t the charges reversed. Dishonest. It reeked of pot. Not smelled of pot like the 2 others we'd rented from elsewhereâ€¦ REEKED. We do not smoke, but now our things certainly smell like we do.Keeya R.
The truck was clean and maintained, but it smelled sickenly strong of weed. It needs a new cabin air filter or something. The office was very friendly and my truck was easily located and dropped off. All was great but the very strong smell that was annoying for the 300 miles we had to drive to move our stuff and uhaul has no where to note that kind of thing in their drop off or pickup notes.Ashley Y.
Seemed shady as truck was actually parked next to little store and edge of trailer park. The tow yard was visible but seemed distant, had to walk around the fenced row yard to their front gate to get the truck keys.Linda B.
The only thing I didn't like was the hitch to the ball. There was no locking mechanism. That new design is not a good one in my opinion.Deborah H.