The employee was clueless about trailers to the point of not knowing sizes or what “axles” were. No help in hooking up trailer, basically told “there it is”. I have no issue hooking up a trailer but no offer was even made. The employees idea of a safety check was to take a picture. Never physically touched the hitch to verify anything was tight. I gasp to think how many trailers with inexperienced people have left their facility unsecured. Will not return to this location.
CHAD N
Clearhome Self Storage Velp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Green Bay, WI 54303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Friendly and professional service.
BRIAN FThanks for you quick swift service! I was in need of a truck for a few hours to move my mothers apartment and this process went so smooth. Thanks again!
MICHELLE BGreat
SHANE KI originally booked online to pick up a truck at 601 N Military Ave in Green Bay. Despite receiving a confirmation, when I arrived to pick up, the truck was not available. The customer service person said I would have to go inside and speak to the attendant, however the attendants were unfamiliar with anything related to the uhaul trucks so I canceled my reservation and had to drive to another location. This is the second time this happened at this location, it’s very frustrating as a lot of time was wasted both times trying to sort this out. The second location on Velp Avenue is amazing, very helpful and kind. I will never book online or recommend the first location again though.
DEENAH Q