The representative that helped me at this location was a lifesaver after the reservation I previously had for the day of my move was canceled by the man at Sonomax when I went to pick up my van rental. He had confirmed the van was available but when I arrived 5 minutes later, he refused to give me the keys to the van outside. Thankfully, when I called the helpful lady at Storage Plus, she said she would be able to help me get a same-day reservation for a truck to assist with my move! She literally saved my life, since I wasn't able to speak to a U-Haul representative for over 45 minutes on the phone. I'm so happy for the people at Storage Plus, they truly fixed a horrible situation!
GRACE B
Greenpoint Storage Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenpoint, NY 11222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I might have missed something in the details when making the reservation but I wasn't aware I'd need multiple forms of ID or an employer reference when unlocking the car digitally, which was a bit tricky at a remote warehouse at 630 am. Making the unlocking process more explicit up front would help.
Christopher HI regret selecting the option of checking out the vehicle by myself because the experience on the app was a bit annoying and frustrating. The person behind the counter at Greenpoint Storage Plus, Momo, was helpful and courteous. I had not chosen that location in the first place. I chose a location closer to the subway, but last minute I received a notification that my reserved car is no longer available at my selected location, so 468 Kingsland Ave was selected instead, and I acquiesced. The system should be changed so that the chances of the pickup location changing last minute is lower, and to improve the self-checkout system.
Penina GMissing equipment caused me significant delays and almost completely messed up my coordination with moving.
kevin cWe booked this space but the access and key was not available at the time we booked. The person at the space was rude and unhelpful. Our move was delayed because we could not get the vehicle in time. Will not rent here again.
Sarah M