There wasn’t a dolly to be able to rent and the ramp wasn’t able to pull out for use for loading and unloading. It was my fault to not have checked before I purchased the rental. The lady I spoke to on the phone was very respectful but the guy at the shop wasnt a bad guy but showed little interest in my questions or presents. I say that because his attitude changed when talking to a guy his race. Nothing was racial by no means but felt his energy didn’t care for me.
Rashad B
Ricks Custom Carz
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27405
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Customer Reviews
- 4.0 Average Customer Rating
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The outgoing mileage was inaccurately recorded resulting in additional mileage (over 900!) resulting in an additional charge of $1,080. The manager at the receiving location is trying to help me solve this problem. This is outrageous!
ANDRES HThere was no one available to receive the truck and inform them of the issues. They'll probably send it out again which is so bad.
INDIA MI had to wait approximately 30 minutes before I could actually get the U-Haul. & once I got the U-Haul he forgot to put the appliance dolly that I paid so I went all the way to my destination just to find out I had to go all the way back just to get the dolly, which double the amount of miles used on the vehicle. I even took a picture of the gas and mileage before I left so that way I could return the same amount of gas. & they charge me for gas even though I put the same amount back that was in there. This location is bad for business making me spend unnecessary money. Never again!
DASARIE WWhen we arrived to return the truck, there was no one at the location to leave the truck with so we filled out paperwork with the mileage and everything and drop the key in the dropbox call several times to make sure we had done everything right still no return phone call Called again the next day still no return phone call can’t seem to contact anybody at the location
WILLIAM M