Staff was good, the vehicle wasn’t cleaned well , the a/c didn’t work and the brakes weren’t good when the truck was empty. Transmission shifted pretty badly. Not super happy with the truck but staff and convenience of the location was good
Douglas M
Appletree
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grimsby, ON L3M1T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had arranged to pick up for 8am & then I got there & was not able to pick up till 9 because this location doesn’t do self service pick up …. Which I didn’t know. Then I sat there & waited till 920 for someone to show up Not very convenient, as I had help arranged for 8 am.
BRYSEN GAir conditioning was non existent. It was a brutal hot day. Box was unswept and slightly dirty. The ramp had a lot of stones on it, had to be swept before using. The hand cart was missing.
ACE MHad an excellent experience. Everything was quick and efficient would definitely rent from this location again.
JESSICA JThey are a new location and had significant issues with the computer system, so it isn't all their fault. However, because they have numerous other businesses on the go, I had to be interrupted and wait for other customers buying items, bringing in and picking up FedEx packages etc. Rather than give a van with a full tank of gas to make it easier to return, I had to make a significant estimate of how much to put in to return it in-between 5 and 6/8th of a full tank. Then they questioned me at first if I put in any gas. Then on return 8 hours later, the owner struggled with the computer system to reverse a TWO day charge. It was unsuccessful but he promised to fix it. Then in the receipt sent to me, the speedometer number clearly shows I travelled 125km and the charge first states 201km! Fortunately, this was corrected and I paid what I had expected. This site needs work!
NICHOLAS C