There was no communication about a code to open the fence at our scheduled pick up time, which was after hours. None. We scrambled to try and pick up the truck and was on hold for a long time with customer service for the gate code. Once we did get the gate open it closed several times while still trying to inspect and pick up the truck. We could find no way to open the gate back up from inside the fence. One of us was still outside and was able to open it from there but if not for that it would have been gone from a miserable experience to a nightmare one. A little communication goes a long way.
Julie a
Rent A Space
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisburg, PA 17110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing, Rob is awesome and I can't say enough nice things about how he runs his business. The man knows how to treat his customers.
ETHAN Llied to me no one was there overall very bad experience and would never do it again from here or it recommended it.
Ashlee HYour app is a total failure. This has no reflection on the location.
John OJust had trouble accessing the gate to get my truck since the location was closed, but customer service helped me gain access.
Devin M