The employee who handled my transaction was welcoming but other employees were not so welcoming and rude. Need to work on having more patience and kindness during these crucial times.
Trailer Rental & Towing in Hayward, CA at U-Haul of Hayward
Moving to or from Hayward, CA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Hayward, CA 94544 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Hayward, CA
Cargo trailers in Hayward, CA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul of Hayward!
Utility trailers are perfect for towing large or oversize cargo in Hayward, CA 94544. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul of Hayward provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Hayward, CA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Hayward, CA online today!
Trailer and Towing Supplies
Waited in the rain 1hour to pick up keys for my online truck rental.
Jim was excellent!
Terrible customer service. RSVP'd online. Called the day of, and told to go to another location.
Nothing Much. Great Customer Service!! Thank you for serving our community.
Appreciate your help.
Even though I rented from uou early this month and customer service was good. You can have better your customer service with better attitudes. I rented from the 1 800 number and went to pick up my truck and dolly, which I told the customer service representative to give me the heavy duty dolly. They told me, it would be $10. When I went to pick up the the truck and dolly. The girl that was there gave me the small dolly. I told her I rented the big dolly for $10. She said, the big dolly is $12 and told me to look at my contract with a very nasty attitude. I told her she need to watch her attitude. She said to me again, look at your contract in a very nasty attitude, which was very provoking to me. My sister heard her and told me to go out the door because she saw me getting upset because of this girls attitude. The man that was working there came out and.gave me the heavy duty dolly I asked and paid for. I asked him what was the girls name and he told me. Her name is Danya...If this not the name, it was the girl that was working Tuesday at the 12:30 pm shift. I would appreciate apology from this girl. And maybe you all can give her some professional training on good customer service. Thanks Edwina Tyler
Better customer service skills of employees behind the counter
A working van would be nice. The one I got didn't have any gas and, when I went to fill it up, the gas I pumped into to poured out of the bottom. I had to abort my plans to move that day after taking the day off. I'm extremely unhappy with my experience. Also they let someone cut in front of me in line because they were more insistent? Wtf
No customer service
Due to the COVID-19 the location changed its hours and was closed when I went to return the truck. The location is in a sketchy area with suspect street denizens in groups on the corners. It took me about 40 minutes to figure out how to deal with the website with help from two different associates on your 800 number. The 800 number associates were both very helpful and patient with me but it was a bit of a wait to get hold of them. The first one had to send me to the truck group for additional help. I was frustrated with the website because my phone was not sharing the location even though I had turned on the sharing option in my iPhone. The app was terrible and I could never get signed up for an account - the app kept telling me that there was no password even though I had set it up twice. Anyway, the nice associate in the truck immediately identified the issue that I needed to change an additional setting for privacy on my browser and then the website worked and I was able to use my phone number to find the reservation and work through the return process. He was kind enough to stay on the phone to help me through the return process because I felt like I needed hand-holding at that point. I think I'm getting too old for this stuff - I need humans! Your customer service staff on the 800 number are great - you just need a few more of them.
The door was kinda broken. I wish that I knew in advance that I needed the app.
I was directed to go to uhaul.com upon picking up my truck with little to no instruction. This made for a bad experience. I wish I had had more direction.
Great customer service. The mobile check out was a little tedious, so I just went to the counter. Return process was really easy and fast.
Great place and customer service!
Provide full tank of gas with trucks. Easier to return truck with full tank than a partial tank of gas to avoid penalty.
The gas tank was empty and the paper work says 1/2. The lady marked it as 1/8 even when the gas light was on. Put in 5 gallons and drove only 24 miles.
Best U-Haul experience I have had in years. Thanks guys.
Check all areas of the rentals so thereâ€™s no problems next time
Thanks you Chris for your excellent service. Very professional.
THE TRUCK RENTAL WAS OK. I STOPPED COMING TO THIS LOCATION FOR PROPANE A YEAR AGO AND TRAVEL AND EXTRA 3 MILES TO A 76 STATION FOR PROPANE. I CAME ON SATURDAY AND THE WORKERS SEEN I NEEDED THE PROPANE AND CONTINUED TO TALK AND LAUGH AND NEVER ASKED ME IF I NEED ASSISTANCE. WHEN THIS HAPPEN TWICE I JUST COMPLETELY DON'T BOTHER TO BRING MY CLYINDERS TO THE LOCATON. THE LACK OF CUSTOMER SERVICE FROM THSES YOUNG KIDS IS UNREAL. SO WHEN I GO TO THE 76 ITS OWNED BY OLDER MAN AND HIS WORKERS COME QUICKLY TO TAKE CARE OF MY NEEDS. I OWN A RENTAL BUSINESS AND HAVE TO HAVE THE TANKS FILLED WITHOUT ATTITIUDE OR NOT WANTING TO WORK.
The staff was friendly and helpful! The truck was filthy with no effort made to clean it between clients. The app is a nightmare and the checkout tried to overcharge me. It said they would get back to me in 48 hours but I didnâ€™t receive a call or a final bill for over a week.
Nice courteous staff but rented me an unsafe vehicle. 15 foot truck needs to be removed from service. (Prior unreported accident of some type) I have reported the condition of this unsafe vehicle to â€œCorporateâ€.
Few customers on weekdays so no week. Just rent a hand truck straps to move big refrigerator, worked great.