Equipment return - what to do with items like the dolly.David E.
Moving Truck Rental in Hayward, CA at U-Haul of Hayward
Hayward, CA 94544
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Hayward, CA 94544
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I have been going to another location but this is my go-to now just based on the one interaction I had with a staff member here. He took the time to actually make sure my hitch was the right height and flipped it for me even though there were other customers. Apparently I had driven to LA and back recently with a trailer and the hitch dangerously low which I had questioned but deferred to the staff member at the previous location and he said it seemed fine. This small gesture went a long way.Matt C.
Our rep who helped us was friendly and informative. Thank you :)MISHEEL B.
Clean dusty interiors , mirrors and winshieldVEDISONJAN S.
I requested a Ford Transit cargo van when I arrived for pickup and they gave it to me. I usually rent from this location 7-8 times a year with no problems.MICHAEL T.
A little confusion getting the equipment since it was blocked in with other trucks, but it was during business hours so there were personnel onsite to assist. Otherwise, I could not have gotten the truck. Actually, I'm not sure I was picking up a truck that day.John C.
The online reservation let me book the uhaul on Sunday morning at 7:30am and did not specify the store will not be open until 9:00am. It would be nice to mention this at checkout or not allow customers to book this time slot. The direct line to the store was automated and frustrating and long and did not connect directly to the store representative. I was only able to access chat for help efficiently. The truck did not represent a fresh and clean smell. There were sticky residue in the floor.Sheila F.
Vehicle pictures beforehand didn't seem to show scratches that were on the vehicle. I thought these would be more up to date.Michael D.
Great location. Return took less than a minute. Impressive use of technology makes for great customer experience.DENNIS S.
Van was a very bumpy ride. Would recommend checking suspension, looked like front right wheel seal was leaking. Would recommend maintenance.Brian F.
Great customer service!Gordean L.
I would recommend the service with certain people a lot of the staff members are really just lazy and don't like to answer questions and rush off with attitudesLinda H.
They don't help me unhook the trail. I have to do it my selfTom N.
I rented a car trailer and the straps to rachet the car down we're need for repair had hard time threading strap thru ratchet handle other wise everything was fineRaphael D.
keep the good work upRobert H.
Love the online check-in process! Very helpful staff on site and very easy to get in and out.Marion E.
Customer service rep was informative, professional and addressed our concerns. Would recommend him for a promotion or quality award.NATALIE P.
I am a satisfied customerDARRELL K.
You made it seamless and expeditious. Thank you.Clinton W.
Driver seat was were from overnight showers as window was not wound up. Low pressure on the front left tyre of the vehicle. Service was good.RAJESH S.
The young lady at the call center when I called the day prior too ask a question was very rude and did like me getting upset after that and hung up on me. She really needs to listen to the customers need instead of asuming what I am asking. Sorry I do not remember her name.CHARLENE S.
Great customer service. Efficient, friendly, clean. I rented a pickup truck and it was in excellent condition. I would recommend U-Haul of Hayward.WILLIAM F.
The truck was so old and took $150 to fill (the truck upon pick up was barely on 1/4 of a tank! Truck had food ALL in the inside on floor and seats were STICKY! I only needed the truck for ONEWAY from Hayward to Lodi California and even with trying to reserve the truck ahead of time Uhaul claimed there was NO ONE WAY TRUCKS for California so I was forced to make a round trip from Hayward to Lodi which is a little over 160 miles!!!!!!!! Uhaul is ripping people OFF!!! Oh, and lets NOT FORGET HOW THE TRUCK didn't want to start even when I picked up the truck the Uhaul guy had a hard time getting the truck to start!! And EVERYTIME I tried to start the truck I would constantly have the hardest time to get it started!!!! I rate this Uhaul experience below a 0 !!!!!!!!!! Terrible!!!!!!!!I wouldn't give this Uhaul experience NO STARS!!!!!!!!!!!MICHIKO K.
I went on to the website and booked 2 trucks and two or three doll's/handtrucks. I had two households moving in to one location and the website gave me confirmations on my orders. When I called a few days before the move I was told that they only had one truck for me so I had to scramble at the last minute to find a second truck. On the day I came to pick up the one I haul truck that they had for me I was told that they only had 1 hand truck available. I had to fight them to give me a second one. My experience added so much stress and extra work to this already stressful move. I'll never use Uhaul againLaura C.
Great customer service nice Associate's. Helpful great communication. Thank youHENRY A.