I can't really rate the drop-off location, because I dropped the trailer off here after-hours. I didn't interact with anyone from the location, nor did I enter the building. But the lot was clean & easily accessible, with good maneuvering room for parking trailers.
Trailer Rental & Towing in Henderson, NC at Gate City Grocery
Moving to or from Henderson, NC? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Henderson, NC 27536 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Henderson, NC
Cargo trailers in Henderson, NC are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Gate City Grocery!
Utility trailers are perfect for towing large or oversize cargo in Henderson, NC 27536. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Gate City Grocery provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Henderson, NC and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Henderson, NC online today!
Trailer and Towing Supplies
Owner did not show on time. Another gentleman that works for uhaul doing maintenance helped me get my vehicle. This dealer needs to be closed down. Drop off at another location was smooth and helpful.
Overall a good experience. Even though the store was not open at pickup truck was ready and a supervisor named Steve showed up and assisted.
I would not recommend the after hours pick up options. Major headache, no one forwarded the after hour instructions to me beforehand. After 4 phone calls to Uhaul, there was one customer service rep who helped me checkout.
Have more people to answer the phone
Truck cab was full of trash and there was broken glass inside back of truck.
There was no sense of urgency in helping me with my rental. Also, there was no assistance provided in helping me with the trailer hookup. If I was not familiar on how to hookup the rental myself, I would not have been able to use to successfully use this rental. The site did provide me a clean rental.
Pick up time was 9am and I had to have the truck back before 5pm.Their system was down or some mishap but it took about 20 minutes to get the system together.
Courteous and competent. Thank you. George
With this location personal I did after hours pick up, it's a process with picking up the U-Haul taking pictures of yourself and going through the process I completely understand but while the process a neighbor to the owner for the U-Haul came outside accusing me of stealing a U-Haul !!! I really felt harassed cause even after I than got the lock of the truck with the giving password he still thought I was lying ! And then the owner put the lock and key in the wrong truck that was giving which made the situation lock way worse ! When returning the vechile it was no direct location to where to put the key the instructions say to put the key in the drop off box and there's no key box so I was confused on where to put the key so I left it in the back of the truck.
Had to wait because the agent was not there.The Field manager shwed up tried to explain what was happening.my siater works for UHaul an they would not allow me the 20% discount nor did I get the $50 customer satisfaction.
Advise staff to be more friendly when greeting the customer
Excellent first time experience for me and my wife renting a uhaul! Will definitely go back when I need to rent again!
Friendliness of attendant and did not speak English well
Anything would have made it better
everything went as expected
If the business is to open at 9:00 am, please do not show up at 9:30 am and make customers wait 30 minutes.
It was a bit sketchy. We showed up at the address, then had to go a couple of doors down to a warehouse. It did not make us feel very comfortable, but it turned out OK.
Staff was very helpful. They came out without being asked to help attach equipment. Thanks Tim.
Overall, my experience with UHAUL has not been good! Your website does not provide updated information regarding locations' address and, just as important, availability of stock! With this type of experience, I have started the ardous task of identifying a rental company that actually has accurate locations and rental supplies on their website!
Bad service. Truck ran rough. Truck burned more gas than normal 26 foot does. Owner took 26.00 more thsn the total was and blamed it on Uhaul. Worst ecperience I ever had.
Let customers know if their paying by cash their is $100 deposit in advance without a credit card
This was not the pick up location I was given when I reserved the truck by phone. I had to call Uhaul because when I went to google directions to get to this facility it showed that it was permanently closed. It took me three calls and 5 different people from uhaul to get a number that worked. We were late picking vehicle up because we had to confirm they were indeed there. The neighborhood this is in was scary. I felt like I was walking into the devils den waiting for a drug bust or something. The truck was filthy inside, sticky stuff in the cup holders with old candy and wrappers stuck in it, trash and mud on the floor, and it smelled of B.O...I had to clean it out before we could travel in it.
Be consumer oriented vs cash oriented. Do what you say you will do, and meet the needs of the customer. You represent a good company with a good name, act like you care about that if not you customers. I would not rent from these folks again.